2004 INFINITI FX35 Structure Problems

THE DASHBOARD ON THIS VEHICLE IS SEVERELY DETERIORATING. 99% OF THE DASHBOARD IS HAS BEGAN TO MELT AND DEVELOPED MEDIUM TO LARGE SIZE AIR BUBBLES. WHEN IT IS SUNNY OUTSIDE THE BUBBLES CREATE A GLARE ON THE WINDSHIELD CAUSING DRIVING DISTRACTION. FROM RESEARCHING THIS MATTER, THERE ARE MANY CUSTOMER WHO ARE HAVING THE SAME ISSUE.*DT*JB *TR

2004 INFINITY FX35. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD MATERIAL. *LD THE CONSUMER STATED THE DASHBOARD WAS COMPLETELY BUBBLED AND BLISTERED. THE DEALERSHIP WAS NOTIFIED. UPDATED 09/14/2017*JS

TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND BUBBLES APPEARED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE THE AIR BAGS TO BE EXPOSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000.

INFINITI DASHBOARD BUBBLING EXCESSIVELY CAUSING GLARE WHILE DRIVING. APPARENTLY THERE WAS A RECALL FOR THIS ISSUE BUT MY DEALER NEVER TOLD ME. I AM THE ORIGINAL OWNER AND I WAS TAKING MY CAR TO THE DEALER FOR MAINTENANCE AND REPAIRS UP UNTIL 2011 AND THE DEAL NEVER TOLD ME THERE WAS A RECALL. NO APPARENTLY THE RECALL IS EXPIRED OR SOMETHING AND IS NOT COVERED. I DON'T UNDERSTAND HOW A RECALL CAN EXPIRE IF ITS AN SAFETY ISSUE AND HOW A DEAL CAN GET AWAY WITHOUT NOTIFYING THEIR CLIENTS. *TR

INFINITI DASHBOARD BUBBLING EXCESSIVELY CAUSING GLARE WHILE DRIVING. I JUST RECEIVED MY THIRD DENIAL TO MY THIRD WRITTEN REQUEST TO INFINITI CONSUMER AFFAIRS TO REPLACE MY BUBBLING DASHBOARD. I INITIALLY CONTACTED THE DEALER IN 2012 WHEN I HEARD ABOUT A DASHBOARD RECALL. I WAS INFORMED MY SPECIFIC VEHICLE WAS NOT PART OF THE RECALL. I WAS ALSO TOLD ABOUT A WARRANTY EXTENSION THAT MAY HAVE CARED FOR THE ISSUE; HOWEVER, BOTH THE INITIAL AND EXTENDED WARRANTY HAD EXPIRED AT THAT POINT. I WAS NEVER INFORMED OF A RECALL OR A WARRANTY EXTENSION BY INFINITI. EACH TIME I REQUESTED REPLACEMENT, INFINITI RESPONDED PROMPTLY VIA PHONE - NOTHING WAS PROVIDED IN WRITING. EACH TIME, THE REPRESENTATIVE WAS POLITE AND PROFESSIONAL AND RESPONDED WITH THE SAME SCRIPT - THEY WERE SORRY THERE WAS NOTHING THEY COULD DO AND THEY REALIZED THIS WAS NOT THE OUTCOME I WAS HOPING FOR. MY CONTENTION IS THAT...

MY CAR HAD A RECALL ON THE DASH BOARD. IT GETS VERY HOT AND BURNS THUS CANNOT PUT ANYTHING OR HAVE EVEN YOUR HANDS TOUCHING THE DASH BOARD. IT IS SLOWLY MELTING . I HAVE ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER THEY HAVE REFUSED TO RESOLVE THE ISSUE. *TR

INFINITI WILL NOT STAND BEHIND BUBBLING DASHBOARDS--NO RECALL. THE ADHESIVES USED MAY BE THE PROBLEM AFTER SEVERAL YEARS, WHEN THE DASH BEGINS TO BUBBLE AND MELT. INFINITI EXTENDED THE WARRANTY ONLY, AND MANY OWNERS ARE PAST THAT TIME FRAME. THE CONCERN IS NOT JUST THE $1200 COST, BUT SAFETY CONCERNS FOR BREATHING FUMES. THERE ARE MANY REPORTS ONLINE. *TR

I BROUGHT A 2004 INFINITI FX35 IN 2010 AND I LOVE THIS SUV BUT THE ONLY ISSUE I HAVE IS THE DASHBOARD BUBBLED UP LIKE IT HAD BLISTERS. I CALLED AN INFINITI DEALER IN ALEXANDRIA VIRGINIA TO SEE IF THERE HAD BEEN A RECALL ON THE DASHBOARD AND I TALK TO [XXX] AND HE TOLD ME YES AND HE IS WILLING TO CHANGE THE DASHBOARD IF I GET APPROVAL FROM INFINITI CONSUMER AFFAIRS. APRIL 8, 2013, I CALLED AND TALKED TO A REP NAME [XXX] AND EXPLAIN THAT MY DASHBOARD HAVE BUBBLED UP LIKE IT HAD BLISTERS AND SHE TOLD ME SHE WILL GET BACK WITH ME IN 2 DAYS. WHEN SHE GOT BACK WITH ME I WAS VERY UNHAPPY WITH THE RESPONSE SHE GAVE THAT THEY WILL NOT REPLACE THE DASHBOARD. I CALL BACK LEFT A MESSAGE ASKING [XXX] PLEASE SEND ME AN EMAIL OR SEND ME A LETTER...