2021 HONDA CR-V Structurebody Problems

On October 6, 2025 my wife was distracted by a popping sound while driving her 2021 Honda CR-V and did not notice any rocks, birds etc. At her destination no damage was found after a walk around inspection. A few days later while driving she heard rattling in the overhead and slid open the moonroof shade to discover the glass was shattered. Honda of Ocala quoted $1265, (minus 15% Wild Card Any Service discount) for parts and labor to repair. Once vehicle was in the shop service advisor said there would be an additional $459 charge for two hours labor to guarantee all glass was removed. An internet search revealed there was a Class Action Law Suit for CR-V Moonroofs spontaneously shattering. Service Manager was aware of Law Suit and offered additional $150 discount. Total cost $1491.

Tailgate latch stopped working and would no longer stay shut. This caused safety risk by allowing contents of the trunk to become unsecured and potentially exit the vehicle while driving. The car was taken to a shop where the malfunction was confirmed and the part replaced. There were no indications of the malfunction other than a warning that the tailgate was open.

Rear liftgate struts did not hold the liftgate up and it hit me in the head. Outside temperature was 12 degrees. Aside from a minor bump and some humiliation, no injury done. But I had to hold the tailgate door to put my mailman bag in the trunk because it wouldn't stay open.