2021 GRAND DESIGN IMAGINE Structure Problems

After reading of other owners of similar and identical models like mine having frame cracks, I made a point to inspect my trailer’s I beam chassis and I discovered horizontal cracks within the I beam, one on each side, over the suspension area. Every picture I have seen looks just like mine, a rusty L shaped crack adjacent to a crossmember welded on the backside of this area. You can see the shape of this crossmember through the surface of the I beam, indicating the metal is quite thin. It took me only a couple minutes to find, as I knew exactly where to look, based on the numerous stories I’ve read about. Upon further inspection, I also found suspect welds that look burned through the frame, leaving a hole behind. This makes me question the quality of the rest of the trailer’s frame. There is also a crossmember at...

On [XXX] we were driving with our travel trailer from South Carolina to Michigan on interstate highways. When we made what was to be a quick late afternoon stop in Detroit, we discovered that the A-Frame on the trailer was severely bent and about to break. We spent the next day trying to get help with repairing it by calling the manufacturer, Grand Design; the local Grand Design dealer; and a couple of welders. None were able to assist us, so we had the trailer hauled back to a welder closer to our home. We were thankful the A-Frame did not completely break on the highway which could have caused a wreck or a major safety hazard. The welder that replaced the metal was surprised the A-Frame metal was so very thin, commenting they had never seen anything so thin on a travel trailer. It was replaced with ¼” metal....

The contact owns a 2017 Chevrolet Silverado used for hauling a 2021 Grand Design Imagine travel trailer. The contact stated that while her husband was driving at an undisclosed speed, he noticed that the front of the travel trailer had collapsed. Upon inspection, the contact noticed that the travel trailer tongue was bent downward. The dealer was made aware of the failure but informed the contact that they were unable to perform the repair. An independent mechanic performed the repair on-site by replacing the tongue and welding it to the travel trailer. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.