2013 GMC TERRAIN Engine Problems
197 NHTSA complaints on file
All Engine Complaints — Page 3
WHILE DRIVING ON THE HIGHWAY, IN THE REAR VIEW MIRROR, I NOTICED A CLOUD OF SMOKE. THE VEHICLE THEN PROCEEDED TO LOSE ACCELERATION, SO I PULLED OVER. LET ME NOTE THAT THERE WAS NO PREVIOUS WARNING LIGHT AND THAT THE OIL WAS JUST CHANGED AT THE END OF DEC. 2019 (RECEIPT AVAILABLE). UPON PULLING OVER, THE CAR FLASHED "OIL PRESSURE LOW - STOP ENGINE". THE TEMPERATURE OUTSIDE WAS 13 AND MY TWO CHILDREN WHERE IN THE CAR; 4 AND 2. NOT IDEAL CONDITIONS FOR THE CAR TO STOP!!!. THE CAR WAS TOWED TO MY HOME, BY MY INSURANCE COMPANY. UPON EXAMINATION, IT WAS DISCOVERED THAT A ROD WENT THROUGH THE ENGINE BLOCK. THERE WAS OIL EVERYWHERE!! IT WAS ALL OVER MY DRIVEWAY, (ANOTHER NOTE - THIS IS THE FIRST TIME I HAVE EVER SEEN OIL ON MY DRIVEWAY FROM THIS VEHICLE), ALL OVER THE BACK OF MY VEHICLE, AND ALL...
THE CAR HAS OIL CONSUMPTION ISSUES WHICH IS CAUSING IT TO STALL. MY CAR STALLED WHILE DRIVING IN TRAFFIC WHICH COULD VERY EASILY CAUSE A BAD ACCIDENT GM IS AWARE OF THE ISSUE BUT WON'T FIX IT. I AM ALREADY ON MY SECOND ENGINE DO TO THIS EXCESSIVE OIL CONSUMPTION.
ON A COLD 12 DEGREE DAY ON 1/19/2020 I WAS DRIVING MY 2013 GMC TERRAIN ON A BUSY STATE HIGHWAY DOING THE SPEED LIMIT OF 55 MPH. OUT OF NO WHERE I BEGAN TO SMELL THE ODOR OF BURNING OIL AND SEEN WHITE SMOKE COMING FROM THE REAR OF MY VEHICLE. AS SOON AS I NOTICED IT MY CAR'S GAUGES STARTED COMING ON. THE CHECK ENGINE LIGHT, A WARNING TO FOR "SERVICE STABILITRAK", THEN THE WARNING FOR "ENGINE POWER REDUCED". AT THE MOMENT MY CAR ALL THE SUDDEN SHUT OFF WHILE DRIVING DOWN A MAJOR HIGHWAY! THERE WAS NO POWER STEERING AND IT WAS VERY HARD FOR ME STEER MY CAR INTO THE PARKING LOT OF WALMART AND SAFELY OFF THE ROAD. ONCE IN THE PARKING LOT I GOT OUT OF THE CAR AND CHECKED MY OIL. SMOKE IS ROLLING OUT OF THE DIPSTICK SHAFT. I CHECK MY OIL WEEKLY...
REAR ENGINE SEAL BLEW ACCORDING TO BULLETIN 14882 MARCH 2015 CAUSED BY A FROZEN PCV VALVE. PURCHASED THE VEHICLE USED FROM A GM DEALERSHIP AS A GOOD USED SUV. WHEN REPORTING THE PROBLEM,THEY SAID THERE WAS NO BULLETIN,CHANGED THEIR MIND,BUT SAID VIN DISQUALIFIED IT FOR REPAIRS AND SAID I HAD BAD LUCK VEHICLE IS UNUSABLE AS IT BLOWS OIL THRU THE SEAL WHEN IN OPERATION
SHOWED STABILITY TRACK. I WAS DRIVING ON THE HIGHWAY WHEN IT SHOWED SERVICE STABILITY TRAK THEN ENGINE POWER REDUCED. IT TOOK MY SPEED FROM A 65 TO 35 IN AN INSTANT CAUSING ME TO ALMOST CRASH. THEN THE CAR STARTED TO JERK AS I TRIED TO DRIVE TO FIND SOMEWHERE SAFE.
MY TERRAIN RAN OUT OF OIL AND HAD NO LEAKING ANYWHERE. FOUND OUT FROM THE DEALER THAT THESE VEHICLES HAVE A HUGE PROBLEM WHERE THEY ARE BURNING OIL INTERNALLY AND NEED THEIR PISTONS AND RINGS REPLACED. HAD TO GO IN EVERY 500 MILES AND HAVE THEM CHECK THE OIL. IT WAS DOWN EVERY TIME I WENT IN AND THEY WOULD HAVE TO ADD OIL. I THOUGHT I WAS STILL UNDER WARRANTY AND COME TO FIND OUT AFTER FINISHING THE OIL CONSUMPTION TESTING THAT I WAS NOT. THE BILL WOULD HAVE BEEN OVER $5000 OF WHICH I AM A SINGLE MOTHER WITH A CAR PAYMENT FOR A CAR THAT IS NOW JUNK. MY CAR EVENTUALLY DIED DUE TO THE OIL PROBLEM AND OTHER COMMON ISSUES KNOWN TO GMC. IT IS NOT FAIR
PURCHASED CAR USED FROM GMC DEALER 88,706 MILES. 1 PREVIOUS OWNER THTA PURCHASED FROM GM DEALER NEW, I PURCHASED EXTRA 100,000 WARRANTY IN ADDITION. I DRIVE ABOUT 10 MILES TOTAL A DAY ABOUT 3 DAYS A WEEK TO WORK, SO I HAVE NOT PUT MANY MILES ON IT. 30 DAYS AFTER PURCHASE WHEN DRIVING HOME FROM WORK GOT TO DRIVEWAY, CAR DUMPED LARGE QUANTITIES OF OIL ON DRIVEWAY. NO WARNING LIGHTS EVER CAME ON TO INDICATE A PROBLEM. DIAGNOSTICS SHOULD HAVE INDICATED PRESSURE BUILD-UP. CAR HAD HESITATED A BIT AT THE LAST STOPLIGHT BEFORE MY HOUSE ON THE WAY HOME BUT NOT BAD AND ONLY ONE TIME. OIL ALL OVER UNDERSIDE OF VEHICLE. TOWED TO DEALER, GM KNOWS OF THE ISSUE BUT MY VIN IS NOT ON "THE LIST" FOR THE "SERVICE ADJUSTMENT" NOT A RECALL BUT IT SHOULD BE.. NOBODY CAN SAY WHY. WILL COVER PART BUT NOT ALL...
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 30 MPH, THE ENGINE MADE AN ABNORMAL NOISE AND SMOKE EMITTED FROM THE EXHAUST WITHOUT WARNING. THE ENGINE BEGAN TO STALL AND THE CONTACT PULLED OVER AND ATTEMPTED TO PLACE OIL IN THE VEHICLE; HOWEVER, THE OIL LEAKED OUT. THE VEHICLE WAS TOWED TO STEVEN LUST AUTOMOTIVE (1314 6TH AVE SW, ABERDEEN, SD 57401, (605) 277-4261) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE WAS FAULTY. THE CONTACT STATED THAT THERE WAS AN UNKNOWN MANUFACTURER RECALL THAT WAS PLACED ON HER YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE MECHANIC THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE MANUFACTURER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 61,067.
IN AUGUST, 2019 I HAD THE OIL CHANGED AND WHEN I WEN TO LEAVE THE PARKING LOT AND PUT THE CAR IN REVERSE THE CAR SPUTTERED AND THE ENGINE STALLED. THIS HAPPENED SEVERAL TIMES. I THEN BROUGHT IT TO A DEALERSHIP. THEY REPLACED THE TIMING CHAINS AND ACTUATORS ($1,416.60). TWO DAYS AGO THERE WAS A TICKING SOUND AND THEN WHILE I WAS IN GEAR (DRIVE) WAITING FOR THE GARAGE TO OPEN, THE CAR STARTED TRYING TO "BUCK" FORWARD WHILE I HAD MY FOOT ON THE BRAKE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS MODEL WITH LOTS OF MILES (UNDER 70,000) TEND TO BURN OIL. I ADDED A SIGNIFICANT AMOUNT OF OIL (NONE ON DIP STICK) AND NOW THE VEHICLE IS RUNNING FINE. WHY IS THIS CAR BURNING SO MUCH OIL? I HAVE NEVER HAD A CAR BURN OIL AND TO BE TOLD BY A DEALERSHIP AFTER IT WAS...
THE CAR STARTED TO "BUCK" AND MAKING A TAP TAP TAP NOISE LIKE A LIFTER TAPPING WHILE DRIVING TO WORK. WHEN I GOT OUT OF THE VEHICLE, SOMETHING SMELLED HOT. CHECKED UNDER THE HOOD AND THERE WAS NOTHING WET OR STEAMING. NO CHECK LIGHTS EVER CAME ON. LATER AT LUNCH, I LEFT AND THE TAPPING NOISE WAS LOUDER AND THE HEAT GAUGE INCREASED FAST. I STOPPED AT A REPAIR SHOP. WHILE I WAITED I CHECKED THE OIL. THERE WASN"T ANY!!! AT ALL. THE DIPSTICK WAS MILKEY. THE OIL FILL CAP WAS WET INSIDE AND MILKEY. UNDERNEATH MY CAR WAS COVERED IN FRESH OIL. IT WAS DETERMINED TO BE A BUSTED REAR MAIN SEAL. 4 QTS OF OIL ADDED SO I COULD GET HOME. MY MECHANIC CONFIRMED THE DIAGNOSIS. HE WAS SHOCKED. HE FOUND GM BULLETIN 14882 ONLINE. WHAT IS DESCRIBED IN THAT VIDEO IS EXACTLY WHAT HAPPENED. WE HAD A...
THE ENGINE STALLED OUT AND DIED. UPON GETTING NEW ENGINE THE VEHICLE STALLS OUT INTERMITTENTLY. CHANGES OF SOLENOID'S BUT PROBLEM PERSISTS. THIS CAN HAPPEN WHEN VEHICLE IS STATIONARY OR WHILE DRIVING IN MOTION.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE GEAR, IT SHUT OFF AND THEN RESTARTED WITHOUT WARNING. IN ADDITION, WHEN THE KEY WAS RELEASED FROM THE IGNITION, THE VEHICLE MOVED. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TRANSMISSION CONTROL MODULE AND TORQUE CONVERTER WARNING MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO WILLIAMS BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 697-1600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 136,059.
WHILE IN MOTION THE CAR IS RANDOMLY SHUTTING OFF THE ENGINE WHILE IN MOTION ON A CITY STREET BUT WILL IMMEDIATELY START BACK UP ONCE TURNING THE IGNITION BACK ON. THIS ISSUE ALSO CAUSED MY CHECK ENGINE LIGHT TO COME ON AND AFTER DOING A DIANOSTICS IT TURNS OUT THAT THE INTAKE VALVE SOLENOID THAT WENT BAD. AFTER REACHING OUT TO SEVERAL MECHANICS AND GMC DEALERS THEY'VE TOLD ME THAT THIS IS A COMMON ISSUE WITH MY CAR TYPE. ANOTHER ISSUE THEY MENTIONED IS THAT IF YOU REPLACE ONE AND NOT THE OTHER, MORE THAN LIKELY THE ISSUE WILL OCCUR AGAIN.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND FIVE QUARTS HAD TO BE REPLACED CONSTANTLY. THE CONTACT SPOKE WITH HENNESSY BUICK GMC 1 (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT THEN WENT TO AN INDEPENDENT MECHANIC AND HAD THE ENGINE REPLACED WITH AN ENGINE FROM ANOTHER GMC VEHICLE AT THE COST OF $3,300. THE ENGINE FAILURE CONTINUED AFTER THE REPLACEMENT. THE CONTACT BELIEVED THAT THERE WAS A DEFECT WITH THE ENGINE, WHICH WAS CAUSING AN OVERCONSUMPTION OF OIL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
I HAVE HAD MY 2013 GMC TERRAIN FOR 3 YEARS AND IT HAS PROBLEMS WITH THE OIL CONSUMPTION, STARTING, TRACTION LIGHT COMES ON BY ITSELF AND TRUCK CUTS OFF WITHOUT WARNING. THIS STARTED SEVERAL WEEKS AGO. OIL, IT CONSUMES LARGE AMOUNTS OF OIL BETWEEN THE OIL CHANGES. I CHECK THE DIGITAL OIL DISPLAYS, THAT SHOW HOW MUCH OIL REMAINS, AND IT CAN GO FROM 80% REMAINS TO 70% REMAINS IN A MATTER OF DAYS. ICUTTING OFF, THIS HAPPENS AT RANDOM TIMES. WHEN I DRIVE, IT LOOSES POWER AND CUTS OFF IN THE MIDDLE OF THE STREET. NO WARNING AT ALL. THIS IS VERY SCARY ESPECIALLY WITH MY CHILDREN IN THE CAR. IT WILL LOOSE POWER AND NOT ACCELERATE AND I HAVE HAD DRIFT TO THE SHOULDER OF THE ROAD. I AM SCARED IT WILL DO THIS ON THE HIGHWAY WHEN DRIVING AT HIGH SPEEDS. STARTING, MY SUV CAN START WITH...
IT USING OIL MAJORLY. FEAR OF ENGINE GOING BAD WHILE DRIVING.
2.4 ECOTEC ENGINE BURNING OIL. HAD OIL CHANGE DONE WITHIN LESS A MONTH, HAVE 2,000 MILE TO GO BEFORE NEXT OIL CHANGE AND VEHICLE WAS SAYING 51% OIL LIFE LEFT. THE VEHICLE START KNOCKING, TOOK IT TO MECHANIC TO HAVE LOOK AT AND IT WAS 3QUARTS DOWN AND I JUST HAD AN OIL CHANGE DONE 5WEEKS AGO FROM THIS DATE 09/09/19. MECHANIC SAID I WAS LUCKY THAT I CAUGHT WHEN I DID OR THE ENGINE WHEN HAVE GONE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
EXCESSIVE OIL CONSUMPTION, MY CRANK SHAFT BROKE IN HALF DUE TO MY CAR CONSTANTLY BURNING OIL & NOW I NEED A NEW ENGINE & IT ONLY HAS 103,000 MILES ON IT
CAR IS NOT READING THE CORRECT AMOUNT OF OIL IN SUV. SUV STARTED TO RUN BADLY THEN TIMING WENT OUT. NOW I NEED A NEW ENGINE AND IM STILL PAYING A CAR NOTE. NO ONE IS WILLING TO FIX THIS ISSUE.
THE CAR STARTED MAKING A LOUD NOISE WOULDNT GO FOWARD GOT IT TOWED TO THE GMC DEALER THEY STATED THAT THE CAR TRANSFER CASE WAS DAMAGED. NEED A TRANSFER CASE COST UNDER $3000 THE CAR ONLY HAS 79,500 MILES I BOUGHT IT 2 YEARS AGO , HAD MULTIPLE ISSUES LIKE I HAD TO DO OIL CONSUPTION TEST , HAD TO REPLACE WATER PUMP TOO MANY ISSUES.
GMC TERRAIN CONSUMING EXCESSIVE OIL EVERY 1-2K MILES. NO BULLETINS, OR RECALLS PRESENT, MULTIPLE VEHICLES SUFFERING ISSUE.
USING OIL IN EXCESSIVE AMOUNTS , ABOUT 1QUART EVERY 1500 MILES , CAR IS NOT TELLING ME WHEN OIL IS LOW AND THEN THE MOTOR STARTS TO RATTLE. THIS HAS BEEN BAD FOR A LONG TIME BUT NOW GETTING WORSE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE AND THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT PULLED OVER, TURNED OFF, AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET OF LANSING (LOCATED AT 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) WHERE IT WAS DIAGNOSED THAT 75% OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,488. *BF *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
MY 2.4 ENGINE HAS AN EXCESSIVE OIL CONSUMPTION ISSUE. I HAVE TO ADD OIL TO KEEP IT FROM BLOWING THE ENGINE. I AM THE ORIGINAL OWNER OF THIS VEHICLE.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT'S WIFE MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED BY STATE FARM TO BALE CHEVROLET (13101 CHENAL PKWY, LITTLE ROCK, AR 72211, (501) 550-4465) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 40-50 MPH, THE VEHICLE DECELERATED AND STOPPED IN THE MIDDLE OF THE STREET. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL, RESTARTED THE VEHICLE, AND DROVE SAFELY; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO HERITAGE BUICK (930 EAST INTERSTATE HWY 30, ROCKWALL, TX 75087, (972) 807-0165) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
COMPLAINTS FOR MY 2013 GMC TERRAIN FLEX FUEL WHEN I WAS AT A STOP LIGHT WITH A 4 LANE INTERSECTION. WHENEVER THE LIGHT CHANGED THE VEHICLE SPUTTER OUT OR QUIT WHEN I TOOK MY FOOT OFF THE BRAKE TO PRESS THE GAS PEDAL. THE VEHICLE BEHIND ME ALMOST REAR ENDED THE BACK OF MY SUV. ALSO, HAVING TO HOLD BRAKE AND GAS PEDAL AT THE SAME TIME DURING STOPS TO KEEP THE VEHICLE FROM GOING DEAD. THE FIRST REPAIR WAS A MONTH AGO DUE TO CODE P0013 AND P0014 WHICH MY MECHANIC REPAIRED THE CAMSHAFT SENSOR AND ACCELERATOR SENSORS. THOSE WERE REPAIRED AND THE CHECK ENGINE LIGHT WAS STILL ON AND I RETURNED IT BACK TO MY MECHANIC WHO REPAIRED THE SENSORS AGAIN BECAUSE THE PARTS HAD A WARRANTY. ONCE AGAIN AFTER LEAVING MY MECHANICS SHOP THE CHECK ENGINE LIGHT CAME RIGHT BACK ON AFTER DRIVING 8 MILES. ALSO, LET...
I BOUGHT MY 2013 GMC TERRAIN NEW IN DECEMBER OF 2012. NOTICED THE ENGINE MAKING NOISE 10/20/18, MILEAGE: 74,052 NEEDED AN EMERGENCY OIL CHANGE, NO OIL. AGAIN ON 1/18/19, MILEAGE: 78,759 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. 5/2/19, MILEAGE: 83,055 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. ON 6/16/19, MILEAGE: 84,577 THE CHECK ENGINE LIGHT CAME ON. CHECKED OIL, AGAIN NO OIL. WENT TO THE DEALERSHIP. WAS TOLD (***FOR THE FIRST TIME) "THAT THE GMC TERRAINS ARE KNOWN FOR BURNING OIL." I ASKED IF THERE WAS A RECALL, WAS TOLD NO. SERVICE MANAGER TOLD ME IT'S A $3500 JOB TO REPLACE THE PISTONS AND THE SEALS BECAUSE THEY ARE DEEP IN THE ENGINE. HE HAD A MECHANIC ADD 2 QUARTS OF OIL. I ASKED IF THE CHECK ENGINE LIGHT HAD TO BE RESET OR IF IT WOULD...
OUR TERRAIN STARTED KNOCKING RIGHT BEFORE IT'S DUE FOR AN OIL CHANGE. WE CHECKED IT AND IT HAD NO OIL. THE DEALERSHIP HAS BRUSHED IT AWAY AND STATED THAT IT'S NOT LEAKING BUT COULD BE BURNING THE OIL. IT WASN'T UNTIL WE TALKED TO A MECHANIC THAT WE WERE TOLD THAT CERTAIN GMC VEHICLES BURNING OIL AND THAT IT IS RECOMMENDED WE SPEND MORE MONEY ON MORE OIL REPLACING 1 QUART EVERY 1000 MILES. WE ALSO FOUND THAT OUR RADIO STOPPED WORKING BUT BECAUSE THE DEALERSHIP FAILED TO INFORM US THAT THE WARRANTY WE GOT DIDN'T COVER THE RADIO. THEY TOLD US WE COULD GET IT REPAIRED BUT WE WOULD HAVE TO PAY OUT OF POCKET. THIS WILL BE THE LAST TIME WE BUY A GMC OR A CHEVY SUV DUE TO THE ISSUES WITH GETTING THE REPAIRS DONE AND THE FACT THAT WE WANT A RELIABLE VEHICLE.
LARGE CONSUMPTION OF OIL AND THE CHECK ENGINE LIGHT STAYS ON HAVE TO ADD OIL EVERY WEEK.
I HAVE TO CHECK AND ADD OIL TO MY 2013 GMC TERRAIN EVERY SINGLE TIME I GET GAS. THIS IS A HUGE HAZARD, BECAUSE WHEN IT IS LOW, THE OIL LIGHT DOES NOT ILLUMINATE. I AM WORRIED FOR MINE AND MY DAUGHTERS SAFETY THAT I WILL GET STRANDED ON THE ROAD.
THE VEHICLE DIES WHILE RIDING DOWN THE ROAD IT CONSUMED 3 QUARTS OF OIL IN 1 WEEK. THERE IS ALSO A CLASS ACTION LAWSUIT IN AFFECT RIGHT NOW. AND I TRIED TO GO THROUGH WARRANTY BUT THEY WILL NOT COVER IT.
OUT OF NOWHERE MY CAR JUST DIED WHEN I GOT TO WORK, AND THEN AGAIN TWICE ON MY WAY HOME. I TOOK IT TO GET TESTED THE NEXT DAY AND WAS TOLD IT WAS THE TIMING CHAIN. I DROVE IT 3 BLOCKS TO A DEALERSHIP, AND ON THE WAY THE ENGINE LIGHT CAME ON AND HEARD A LOUD NOISE. PRIOR TO THIS, NO INDICATOR LIGHTS OF ANY KIND CAME ON, NO STRANGE NOISES, NO WARNING WHATSOEVER. DIAGNOSIS WAS THAT I NEEDED A NEW ENGINE. WITH ONLY 92,000 MILES ON VEHICLE, MY ENGINE IS NOW RUINED (WITH NO WARNING AT ALL), AND I HAVE TO COME UP WITH THOUSANDS OF DOLLARS TO FIX IT. HOW HAS THIS NOT BEEN A RECALL SITUATION AT THIS POINT GIVEN ALL OF THE COMPLAINTS FOR THE SAME THING - SUDDEN ENGINE ISSUES RESULTING IN ENGINE REPLACEMENT WITH LESS THAN 100,000 MILES. GM PLEASE DO SOMETHING...
CRACKED EXHAUST MANIFOLD WHICH DAMAGED OXYGEN SENSOR. REPLACED BY MIDAS @ 132,863 MILES 11/14/2017 TOTAL COST $664.39
STARTED MY CAR IN THE MORNING BEFORE WORK AND IT IMMEDIATELY BEGAN TO SHAKE AND KNOCK. MESSAGE STATING REDUCED ENGINE POWER NOTED ON CONTROL CENTER. VEHICLE WOULD ONLY GO 25 MPH. FELT LIKE OIL WAS LOW SO ATTEMPTED TO DRIVE TO GET OIL CHECKED AND WHILE ON THE WAY THERE THE CAR QUIT WORKING AND I HAD TO COAST INTO A LOCAL BUSINESS PARKING LOT. THE ENGINE WOULD NOT TURN OVER BUT I STILL HAD BATTERY POWER. HAD TO HAVE MY VEHICLE TOWED TO MECHANIC WHO JUST NOTIFIED ME THAT MY ENGINE WAS BURNED UP AND THEY HAD TO PUT 4 QUARTS OF OIL IN FOR IT TO JUST REGISTER ON THE DIPSTICK. MY CAR WAS RUNNING PERFECTLY FINE UP UNTIL THAT MORNING. I GET MY OIL CHANGED AS I SHOULD. INITIALLY THOUGHT IT WAS JUST A BLOWN GASKET BUT IT WAS MUCH WORSE. I HAVE LESS THAN 100,000 MILES...
I LEFT THE HOUSE AND THE ENGINE STARTED MAKING LOUD JACK HAMMER NOISES, THE WARNING LIGHT FLASHED ENGINE POWER REDUCED . THE TEMPERATURE OUTSIDE WAS BELOW ZERO THAT DAY , HOWEVER, I HAD NO OTHER WARNING LIGHTS ON MY DASH BEFORE THE ENGINE POWER REDUCED LIGHT . THE ENGINE SUDDENLY BECAME VERY VERY LOUD AND STOPPED FUNCTIONING. I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC, I WAS TOLD THAT THE REAR MANIFOLD FAILED AND "BLEW" OUT OF THE VEHICLE . UPON REVIEW OF THE WEBSITE CARCOMPLAINTA.COM I DISCOVERED THAT FOR MY YEAR, MAKE AND MODEL THIS IS A COMMON ISSUE THAT I WAS UNAWARE OF . THERE IS A GM SERVICE BULLETIN 14882 THAT COVERS THIS ISSUE AND THAT I NEEDED TO FILE A COMPLAINT WITH YOU . I WAS TOLD THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED IMMEDIATELY. I HAVE NO...
DRIVING ON A CITY STREET WHEN THE VEHICLE OIL LIGHT CAME ON, THEN IT PROCEEDED TO TELL ME TO TURN OFF THE VEHICLE, WHICH I DID AND TURN IT BACK ON. THE ENGINE REVVED UP AND STARTED TO SPURT UNTIL I MADE IT HOME. LATER FOUND OUT THAT THE ISSUE I WAS HAVING WAS PART OF RECALL 14882, BUT MY VIN IS NOT INCLUDED ON THE LIST TO BE REPAIRED.
REAR MAIN SEAL FAILED DUE TO CLOGGED PCV VALVE. ONE DAY THE CAR SEAMED FINE, NO VISABLE OIL LEAKS, THE NEXT DAY, DAUGHTER BACKED OUT OF DRIVEWAY AND THERE WAS A LARGE PUDDLE OF OIL UNDER HER VEHICLE. SHE DIDN'T SEE THE PUDDLE, ALL THE OIL LEAKED OUT OF THE VEHICLE, NO ENGINE LIGHT CAME ON, HAD TO HAVE IT TOWED TO SHOP, $1200 ESTIMATE TO REPAIR. THIS IS A KNOWN ISSUE WITH GM.
I BEGAN DRIVING MY 2013 GMC TERRAIN DOWN THE STREET AND MY CAR BEGAN TO FEEL AS IF IT WAS GOING TO STALL. THEN THE CHECK ENGINE LIGHT CAME ON & A FEW MINUTES LATER, THE ENGINE BLEW WITH 126,000 MILES ON THE CAR. PRIOR TO THIS DAY, THE CAR HAD BEEN OPERATING WITHOUT ANY ISSUES AND NO WARNING LIGHTS HAD COME ON. THE MECHANIC SAID THAT THE TIMING CHAIN HAD BROKEN & THERE WAS NO OIL IN THE ENGINE. I BOUGHT THIS CAR NEW & WAS THE ONLY OWNER & RELIGIOUSLY CHANGED MY OIL EVERY 5,000 MILES & WAS NOT YET DUE FOR AN OIL CHANGE. SINCE THIS HAS HAPPENED, I DISCOVERED THAT THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THIS VEHICLE IN REGARD TO OIL CONSUMPTION ISSUES & THERE HAS NOT BEEN A RECALL ISSUED. THIS POSES A SERIOUS SAFETY CONCERN ESPECIALLY CONSIDERING AN OIL WARNING LIGHT NEVER CAME...
I WAS DRIVING WHEN MY CAR STARTED MAKING A NOISE AND VIBRATION. I DROVE IT 3 MILES AS THE VIBRATION AND NOISE WAS GETTING WORSE TO THE DEALERSHIP.ACCORDING TO THE DEALERSHIP THE ENGINE PCV VALVE BECAME CLOGGED WITH SLEDGE OR ICE AND PUSHED THE OIL OUT THE REAR SEAL OF THE ENGINE CAUSING FAILURE. IN ADDITION THE ECM FAILED TO DISPLAY A LOW ENGINE OIL WARNING OR A CHECK ENGINE WARNING. AFTER TALKING TO THE MECHANIC AT THE DEALERSHIP AND RESEARCHING ON THE INTERNET, THIS IS A DESIGN FLAW FOR THE 2.4 ECOTC ENGINE THAT GM HAS FAILED TO ADDRESS AND IS CAUSING PEOPLE THOUSANDS OF DOLLARS. MY REPAIR WILL COST $3000.00. RECALL 14882
THE REAR MAIN SEAL ON THE ENGINE BLEW OUT WHILE DRIVING DUE TO THE PCV SYSTEM BEING FAULTY. MY CAR DIED IN THE MIDDLE OF A BUSY INTERSECTION WITHOUT WARNING IN 10 DEGREE WEATHER WITH NEGATIVE 10 DEGREE WINDCHILL, LEAVING MY FAMILY AND STRANDED WITHOUT THE ABILITY TO EVEN GET HEAT INTO THE CAR.
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO MCDONALD GMC CADILLAC (5155 STATE ST, SAGINAW, MI 48603, (989) 319-4136), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 62,000.
LOCAL MECHANIC CHANGES OIL AND REALIZES NO OIL LEAKS AND EXCESSIVE OIL CONSUMPTION. TELLS ME ABOUT THE BULLETIN AND SENDS ME TO GMC. CALL TO MAKE APPOINTMENT SINCE THEY AGREE IT'S UNDER THE SPECIAL COVERAGE. FIRST VISIT WAS TO CHANGE THE OIL AND START THE TEST 9/28/18 100K MILES. SECOND READING WAS GOOD 10/27/18 101K MILES. NEXT READING IT FAILED AT 102K MILES ON 12/1/18. THEY GAVE ME DESCRIPTION OF WHAT WAS WRONG THAT FIT THE BULLETIN AND THIS ASTRONOMICAL PRICE. I INFORMED THEM I KNEW ABOUT THE BULLETIN AND IT SHOULD BE COVERED. THEY THEN LOOKED MY VIN UP AND SAID UNFORTUNATELY MY VIN ISN'T COVERED EVEN THOUGH THE YEAR, MAKE, MODEL AND MOTOR IS THE EXACT AS THE BULLETIN. I CALLED GM CUSTOMER SERVICE WHEN MY LOCAL MECHANIC TOLD ME TO ON MY NEXT OIL CHANGE WITH HIM. 2/28/18 THEY TELL ME THAT THE DEALERSHIP WAS CORRECT I'M...
THIS (NORMALLY-GARAGED, 1-OWNER, RELIGIOUSLY-SERVICED AT DEALERSHIP) VEHICLE HAD SAT OUTSIDE FOR 38 HOURS WITHOUT BEING STARTED. VEHICLE WAS STARTED IN +4 DEGREE F TEMPERATURE, ALLOWED TO WARM UP, DRIVEN 15 MINUTES ON A 2-LANE ROAD BEFORE STOPPING AT A STOP SIGN. ENGINE BEGAN CHUGGING HEAVILY AS IT LEFT THE STOP, ATTEMPTING TO CROSS 2 LANES OF A DIVIDED 4-LANE HIGHWAY BEFORE TURNING LEFT IN THE OTHER 2 LANES OF THAT HIGHWAY. WITH ENGINE LOSING POWER, DRIVER MANAGED THE LEFT TURN AND PULLED OFF ON RIGHT SHOULDER JUST AS ENGINE SUDDENLY DIED. JUST AS IT DIED, DRIVER NOTICED A BRIEFLY-LIT DASHBOARD INDICATOR SIGNIFYING SOMETHING ABOUT OIL. VEHICLE WAS 3 MONTHS PAST 6-YEAR WARRANTY. IT WAS HAULED SOME 200 MILES TO THE ORIGINAL GM DEALER, OFFLOADED IN PARKING LOT ON SUNDAY EVE. DEALER WAS INFORMED NEXT MORNING, AND LATER RESPONDED THAT IT WOULD NEED A NEW ENGINE. OWNER VISITED DEALER, NOTICED VEHICLE...
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY STATED THAT THEY WERE AWARE OF THE FAILURE. THE TECHNICIAN STATED THAT THE POSITIVE CRANKCASE VENTILATION HOLE IN THE INTAKE MANIFOLD WAS TOO SMALL AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,700. *BF CONSUMER STATED MANAGED TO RESTART THE MOTOR AND PULLED INTO PARKING LOT. I CHECKED THE CAR OVER AND FOUND OIL OM THE GROUND UNDER THE CAR AND A TRAIL OF OIL COMING INTO THE PARKING LOT. CONSUMER WAS TOLD BY A MECHANIC THESE VEHICLES HAVE THIS...
MY YEAR MAKE AND MODEL WITH THE SAME 2.4L ENGINE WAS SUBJECT TO A RECALL/ SERVICE BULLETIN #14882 WHICH PERTAINED TO A PLUGGED PCV ORIFICE IN THE INTAKE MANIFOLD WHICH RESULTED IN BLOWING OUT THE REAR MAIN CRANKSHAFT SEAL WHICH COULD RESULT IN ENGINE FAILURE AND A WARNING THAT THE SPAYING OIL CAN RESULT IN LOSS OF VEHICLE CONTROL. A MECHANIC CONFIRMED THAT THIS WAS THE PROBLEM I HAVE, YET GM WILL NOT COVER THE REPAIRS AS THEY SAID MY SPECIFIC VIN WAS NOT COVERED. THE VEHICLE HAS LOW MILEAGE AND I THINK IT IS OUTRAGEOUS THAT GM WILL NOT STAND BEHIND THEIR PRODUCT. THE REPAIRS WILL BE VERY EXPENSIVE.
WE BOUGHT A 2013 GMC TERRAIN IN APRIL 2018 WITH 129K MILES FOR APPROXIMATELY $15K AFTER TAX AND TITLE. WE HAD IT FOR ABOUT 8 MONTHS AND WERE BRINGING IT TO A LOCAL CHEVROLET DEALERSHIP FOR ROUTINE OIL CHANGES EVERY 5,000 MILES. ABOUT 1000 MILES BEFORE OUR NEXT OIL CHANGE IN DECEMBER 2018, WE NOTICED THE ENGINE KNOCKING. THE DASH ILLUMINATED THE CHECK ENGINE SYMBOL. WE CONNECTED AN OBDII READER TO THE PCM AT A NEARBY PART STORE. THE READER DISPLAYED THE CODE P0014; WHICH IS RELATIVE TO "CAMSHAFT POSITION 'B' TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE BANK 1". WE DISCOVERED THE CODE WAS ASSOCIATED WITH LOW ENGINE OIL. WE CHECKED THE OIL LEVEL AND THERE WAS NO OIL ON THE DIP STICK. WE NEEDED TO POOR 3 1/4 QUARTS OF OIL INTO THE ENGINE. WE NEEDED TO ADD APPROXIMATELY 1 QUART OF OIL EVERY 1 1/2 TO 2 WEEKS THEREAFTER....
DURING THE POLAR VORTEX (JAN 2019) MY MAIN OIL SEAL BLEW ON MY 2013 GMC TERRAIN. THIS WAS CAUSED BY A PLUGGED ORIFICE WITHIN THE PCV SYSTEM. THIS APPEARS TO BE A DESIGN FLAW ON GM'S PART THAT THEY HAVE RECOGNIZED AND EXTENDED SPECIAL COVERAGE AS A RESULT. DESPITE THIS SPECIAL COVERAGE EXISTING THEY STATE MY VIN NUMBER ISN'T INCLUDED. MY PROBLEM AND VEHICLE MEET THE REQUIREMENTS FOR THE SPECIAL COVERAGE EXACTLY AND NOBODY CAN EXPLAIN WHY I'M NOT INCLUDED. IF YOU SEARCH ONLINE THERE ARE LOTS OF OTHER GM OWNERS EXPERIENCING THE SAME THING. THIS BLOWN OIL SEAL CAN RESULT IN DAMAGE TO THE ENGINE AND LOSS OF POWER. HAD I BEEN ON THE INTERSTATE A SERIOUS ACCIDENT COULD HAVE OCCURRED. THE FACT GM KNOWS ABOUT THE PROBLEM AND IS REFUSING TO ADDRESS IS MY ISSUE. SPECIAL COVERAGE 14882 HTTPS://GM.OEMDTC.COM/1899/SPECIAL-COVERAGE-ADJUSTMENT-PLUGGED-PCV-ORIFICE-IN-INTAKE-MANIFOLD-2010-2014-BUICK-CHEVROLET-GMC I DRIVE A 2013 GMC TERRAIN WITH 4 CYLINDER...
WE HAVE THE 2.4L EXOTEC ENGINE, PCV FREEZES UP, BLOWS OUT REAR MAIN SEAL, BURNS EXCESSIVE OIL, BOUGHT NEW, 9/2013? CALLED MY LOCAL GMC DEALER, SELLS ONLY GMC'S SINCE 1954, SERVICE DEPT. SAID, THEY HAD NEVER HEARD OF THE PROBLEM, LIARS! WE WENT TO A 2ND GMC DEALER, SERVICE MANAGER SAID, VIN IS NOT IN RECALL? HE WANTED $3100. TO DO A BAND AID FIX? THE BEST SOLUTION FOR AN OWNER OF THESE POS, IS TO TRADE IT IN, WHILE IT'S STILL RUNNING, LET THE GM DEALER, TAKE THE HIT! IT'S THERE OWN FAULT! WON'T BE BUYING AMERICAN NEXT TIME! SAD !!!
Other 2013 GMC TERRAIN Problem Areas
Visibilitywiper
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Unknown Or Other
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Electrical System
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Air Bags
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Steering
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Exterior Lighting
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Structurebody
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Service Brakes
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Engine And Engine Cooling
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Suspension
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Wheels
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Seats
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Engine And Engine Coolingexhaust System
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Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
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Forward Collision Avoidance Automatic Emergency Braking
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Power Traintransfer Case 4 Wheel Drive
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Structurebodyhatchbackliftgate
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Structureframe And Members
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Visibility
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Back Over Prevention Camera System
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Carry Handle Shell Base
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Electrical System Instrument Clusterpanel
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Electrical Systemignition
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Engine And Engine Coolingengineoillubrication
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Equipment Adaptivemobility
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Equipmentapplianceair Conditioner
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Equipmentelectricalradiotape Deckcd Etc
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Exterior Lightingheadlights
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Fuel System Gasoline
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Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
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Lane Departure Blind Spot Detection
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Seat Belts
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Suspensionrear
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Tires
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Visibilitydefrosterdefoggerhvac System
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Visibilitywindshield Wiperwasher
1 complaint