2019 GLAVAL BUS ENTOURAGE — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2019 GLAVAL BUS ENTOURAGE
The 2019 GLAVAL BUS ENTOURAGE has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT, SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:FRONT:ANCHORAGE.
Recalls for the 2019 GLAVAL BUS ENTOURAGE
NHTSA has recorded 5 recalls for the 2019 GLAVAL BUS ENTOURAGE, potentially affecting up to 2,280 vehicles.
Recall 19V824000 — STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
| 356 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the...
Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
View full details →Recall 19V542000 — SEAT BELTS:FRONT:RETRACTOR
| 951 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.
Consequence: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
Remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is...
View full details →Recall 19V542000 — SEAT BELTS:FRONT:ANCHORAGE
| 951 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.
Consequence: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
Remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is...
View full details →Recall 19V048000 — ENGINE
| 11 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.
Consequence: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.
Remedy: Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be...
View full details →Recall 19V048000 — ELECTRICAL SYSTEM:WIRING
| 11 vehicles affected
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.
Consequence: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.
Remedy: Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be...
View full details →Owner Complaints for the 2019 GLAVAL BUS ENTOURAGE
No complaints have been filed with NHTSA for the 2019 GLAVAL BUS ENTOURAGE.
Safety Rating for the 2019 GLAVAL BUS ENTOURAGE
NHTSA has not yet tested the 2019 GLAVAL BUS ENTOURAGE in its New Car Assessment Program.
Technical Service Bulletins for the 2019 GLAVAL BUS ENTOURAGE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2019 GLAVAL BUS ENTOURAGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GLAVAL BUS ENTOURAGE
- 2014 GLAVAL BUS ENTOURAGE — 0 complaints
- 2015 GLAVAL BUS ENTOURAGE — 0 complaints
- 2016 GLAVAL BUS ENTOURAGE — 0 complaints
- 2017 GLAVAL BUS ENTOURAGE — 0 complaints
- 2018 GLAVAL BUS ENTOURAGE — 0 complaints
- 2019 GLAVAL BUS ENTOURAGE (current)
- 2021 GLAVAL BUS ENTOURAGE — 0 complaints
- 2022 GLAVAL BUS ENTOURAGE — 0 complaints
Other GLAVAL BUS Models
- GLAVAL BUS APOLLO — 0 total complaints
- GLAVAL BUS COMMUTE — 0 total complaints
- GLAVAL BUS CONCORDE — 0 total complaints
- GLAVAL BUS CONCORDE II — 0 total complaints
- GLAVAL BUS LEGACY — 0 total complaints
- GLAVAL BUS PRIMETIME — 0 total complaints
- GLAVAL BUS SPORT — 0 total complaints
- GLAVAL BUS SYNERGY — 0 total complaints