2011 FORD FLEX Structurebodyhatchbackliftgate Problems
1 NHTSA complaint on file
Structurebodyhatchbackliftgate Issues in the 2011 FORD FLEX
1 structurebodyhatchbackliftgate complaint has been filed with NHTSA for the 2011 FORD FLEX. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebodyhatchbackliftgate Complaints
AUTOMATIC/MOTORIZED REAR HATCH FAILED.....MOTOR OPENED HATCH TO FULL NORMAL EXTENSION AND THEN SLAMMED DOWN WITH NOTHING TO SLOW IT DOWN...NARROWLY MISSING MY 5 YEAR OLD CHILD. WAS TOLD SHOCKS FAILED AS WELL AS HATCH MOTOR.... SO NOTHING IN PLACE TO SLOW DOWN THE FALL. TYPICALLY IF MOTOR GOES OUT...SHOCKS ARE THERE TO SLOW IT DOWN. DEALERSHIP SURMISES THAT SHOCKS WERE PROBABLY ALREADY "OUT" AND THE MOTOR HAS BEEN CONTROLLING THE HATCH ON ITS OWN, WITHOUT THE ASSISTANCE OF THE SHOCKS. "DON'T KNOW SHOCKS ARE BAD UNTIL MOTOR GOES OUT"..RESULTING IN NOTHING HOLDING IT UP. EXTREMELY DANGEROUS AND COULD HAVE EASILY INJURED MY CHILD IF I HADN'T REACTED SO QUICKLY. FORD CLAIMS THEY HAVE NEVER HAD ANY COMPLAINTS, BUT WOULD INVESTIGATE. I HAD JUST PURCHASED THE CAR "CERTIFIED" 2 MONTHS AGO. NOT SOMETHING THEY CHECK DURING CERTIFICATION PROCESS. *TR
Other 2011 FORD FLEX Problem Areas
Steering
55 complaints
Engine
25 complaints
Power Train
15 complaints
Unknown Or Other
11 complaints
Electrical System
9 complaints
Seats
7 complaints
Service Brakes
7 complaints
Engine And Engine Cooling
5 complaints
Fuelpropulsion System
5 complaints
Wheels
5 complaints
Power Trainautomatic Transmission
3 complaints
Structurebody
3 complaints
Tires
3 complaints
Air Bags
2 complaints
Electronic Stability Control Esc
2 complaints
Exterior Lighting
2 complaints
Visibilitywiper
2 complaints
Child Seat
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipment
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Fuel System Dieseldeliveryfuel Pump
1 complaint
Seat Belts
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Suspension
1 complaint
Vehicle Speed Control
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint