2023 FORD F-350 SD Forward Collision Avoidance Problems

The contact owns a 2023 Ford F-350 SD. The contact stated while driving approximately 35 MPH, the vehicle the vehicle independently braked. The contact stated that the brake warning light was illuminated. The contact stated that there was no vehicle or object nearby in front of the vehicle. The contact stated that the failure was intermittent but became a recurring failure. The contact had taken the vehicle to a local dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The contact stated that the message “Forward Collision Avoidance System Shutting Down” was displayed. The contact stopped the vehicle and turned off and restarted the vehicle and the Forward Collision Avoidance system returned to normal functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 5,600.

The contact owns a 2023 Ford F-350 SD. The contact stated while operating the vehicle, the message "Pre-Collision Assist Not Available" was displayed. The vehicle was taken to the local dealer who stated that the Pre-Collision Assist Module was faulty and required a software update. The contact was informed that the software update was not yet available and that the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,300.