2020 ENTEGRA ANTHEM — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
7
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 ENTEGRA ANTHEM
The 2020 ENTEGRA ANTHEM has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with SEATS, SUSPENSION:REAR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 2 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2020 ENTEGRA ANTHEM
NHTSA has recorded 9 recalls for the 2020 ENTEGRA ANTHEM, potentially affecting up to 6,190 vehicles.
Recall 24V061000 — SEATS
| 148 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207,...
Consequence: A loose or detached seat assembly increases the risk of injury.
Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
View full details →Recall 21V886000 — SUSPENSION:REAR
| 625 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Consequence: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco...
View full details →Recall 21V769000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 994 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 21V591000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,284 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021....
View full details →Recall 21V591000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,284 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021....
View full details →Recall 21V529000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 833 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
View full details →Recall 21V529000 — STRUCTURE
| 833 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
View full details →Recall 19V626000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 101 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this...
View full details →Recall 19V436000 — STEERING
| 88 vehicles affected
Defect: Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
Consequence: An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall...
View full details →Owner Complaints for the 2020 ENTEGRA ANTHEM
1 complaint has been filed with NHTSA for the 2020 ENTEGRA ANTHEM. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
DEF head failure in June 2021. 100 miles after Leaving Clemson, SC, check engine light came on and DEF head indicator turned orange. DEF tank was over 1/2 full. Talked to Spartan rep in the afternoon he said keep driving until you get 3 fault codes. Got parked that evening in Nancy, KY and had 5 error codes. Fortunately we were in a safe parking lot and not on the highway. Saturday morning Coach started but wouldn't go. Replacement was mailed from Spartan Monday to mobile repair unit in Kentucky. DEF head was replaced Wednesday AM and we were back on road by 10am. The DEF head failure seems to be an epidemic on Spartan RV chassis (and other vehicles). We had about 24,000 miles on engine and many of our RV friends had similar failure experiences.
Safety Rating for the 2020 ENTEGRA ANTHEM
NHTSA has not yet tested the 2020 ENTEGRA ANTHEM in its New Car Assessment Program.
Technical Service Bulletins for the 2020 ENTEGRA ANTHEM
Jayco, Inc. has issued 2 technical service bulletins (TSBs) for the 2020 ENTEGRA ANTHEM. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-030 — ELECTRICAL SYSTEM
The battery merge solenoid may not connect to charge both banks of batteries, createds a "no start" condition.
19-027 — ELECTRICAL SYSTEM
Spartan TSB 18-330-010 Hadley ECU update - Hadley system may activate when the ignition is off - Spartan Service Centers performing the Bulletin Repair
NHTSA Investigations for the 2020 ENTEGRA ANTHEM
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ENTEGRA ANTHEM
- 2015 ENTEGRA ANTHEM — 1 complaint
- 2016 ENTEGRA ANTHEM — 3 complaints
- 2017 ENTEGRA ANTHEM — 1 complaint
- 2018 ENTEGRA ANTHEM — 11 complaints
- 2019 ENTEGRA ANTHEM — 5 complaints
- 2020 ENTEGRA ANTHEM (current)
- 2021 ENTEGRA ANTHEM — 0 complaints
- 2022 ENTEGRA ANTHEM — 0 complaints
- 2023 ENTEGRA ANTHEM — 0 complaints
- 2024 ENTEGRA ANTHEM — 0 complaints
- 2025 ENTEGRA ANTHEM — 0 complaints
Other ENTEGRA Models
- ENTEGRA ASPIRE — 48 total complaints
- ENTEGRA CORNERSTONE — 18 total complaints
- ENTEGRA VISION — 16 total complaints
- ENTEGRA ACCOLADE — 11 total complaints
- ENTEGRA ODYSSEY — 9 total complaints
- ENTEGRA CONDOR — 8 total complaints
- ENTEGRA ESTEEM — 6 total complaints
- ENTEGRA LAUNCH — 6 total complaints