2021 CRUISER TWILIGHT — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
0
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2021 CRUISER TWILIGHT
The 2021 CRUISER TWILIGHT has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). The most commonly reported problem area is the Suspension (1 complaint).
Recalls for the 2021 CRUISER TWILIGHT
There are no recalls on file with NHTSA for the 2021 CRUISER TWILIGHT. No Active Recalls
Owner Complaints for the 2021 CRUISER TWILIGHT
2 complaints have been filed with NHTSA for the 2021 CRUISER TWILIGHT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My family took a trip from Colorado to Yellowstone National Park in Wyoming. I began feeling a strange sway in the trailer about half-way through Grand Tetons National Park. When we arrived at our campground in Yellowstone, I noticed that I was unable to level the camper properly and began looking at potential causes. The I-Beam type frame broke at and around where the rear axle mount shackle is welded to the frame. The frame itself is what broke, and not the welds of the shackle. I have been trying to work with the dealership that I purchased the camper-trailer form in 2021, since August of 2023, but the manufacturer of the camper (Heartland) and the manufacturer of the frame and axles (Lippert) have so far refused to honor the 3 year structural warranty. Multiple RV owner forums have discussed and provided photos of very similar as well as identical issues involving Lippert RV Frames and Heartland Trailers dating back to 2019/2020. Several of those forums suggest that everyone experiencing the problems should file a complaint with the NTSB.
My family took a trip from Colorado to Yellowstone National Park in Wyoming. I began feeling a strange sway in the trailer about half-way through Grand Tetons National Park. When we arrived at our campground in Yellowstone, I noticed that I was unable to level the camper properly and began looking at potential causes. The I-Beam type frame broke at and around where the rear axle mount shackle is welded to the frame. The frame itself is what broke, and not the welds of the shackle. I have been trying to work with the dealership that I purchased the camper-trailer form in 2021, since August of 2023, but the manufacturer of the camper (Heartland) and the manufacturer of the frame and axles (Lippert) have so far refused to honor the 3 year structural warranty. Multiple RV owner forums have discussed and provided photos of very similar as well as identical issues involving Lippert RV Frames and Heartland Trailers dating back to 2019/2020. Several of those forums suggest that everyone experiencing the problems should file a complaint with the NTSB.
Safety Rating for the 2021 CRUISER TWILIGHT
NHTSA has not yet tested the 2021 CRUISER TWILIGHT in its New Car Assessment Program.
Technical Service Bulletins for the 2021 CRUISER TWILIGHT
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2021 CRUISER TWILIGHT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CRUISER TWILIGHT
- 2021 CRUISER TWILIGHT (current)
- 2022 CRUISER TWILIGHT — 0 complaints
- 2023 CRUISER TWILIGHT — 0 complaints
- 2024 CRUISER TWILIGHT — 0 complaints
Other CRUISER Models
- CRUISER RADIANCE ULTRA-LITE — 1 total complaint
- CRUISER STRYKER — 1 total complaint
- CRUISER AVENIR — 0 total complaints
- CRUISER EMBRACE — 0 total complaints
- CRUISER ESSENCE — 0 total complaints
- CRUISER MPG — 0 total complaints
- CRUISER SHADOW CRUISER — 0 total complaints
- CRUISER SHADOW CRUISER ULTRA LITE — 0 total complaints