2004 CHRYSLER CROSSFIRE Suspension Problems

TL* THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS NOT ALIGNED. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE PASSENGER SIDE REAR STABILIZER BODY MOUNT BRACKET WAS FOUND TO BE 90% SEPARATED FROM THE BODY. THE MOUNT BRACKET HAS 4 WELD POINTS ON THE BODY FRAME. THE WELDS ARE ELECTRICAL WELDS. ONE BREAK WAS ALONG THE WELD AT THE JUNCTION POINT OF THE BRACKET TO THE BODY. THE OTHER 2 SEPARATIONS WERE ALONG THE MIDPOINT OF THE BRACKET SUPPORT LEGS. THE REARWARD SUPPORT LEGS ARE APPROXIMATELY 1 INCH WIDE. BOTH WERE BROKEN. THE FORWARD LEGS ARE APPROXIMATELY 1 HALF INCH WIDE AND ONE WAS BROKEN ON THE OUTBOARD PASSENGER SIDE. THE DRIVER SIDE BRACKET SHOWS NO SIGN OF PROBLEMS. THE THICKNESS OF THE STEEL IN THE BRACKET IS APPROXIMATELY 3/32 INCHES. THIS VEHICLE WAS INVOLVED IN A LOW SPEED FRONT END COLLISION APPROXIMATELY 3 YEARS PRIOR TO THIS PROBLEM FORMING. IMAGES ARE AVAILABLE. *TR

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE GOING 55 TO 60 MPH IT STARTED VIBRATING. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP FOUR TIMES WITHIN A SIX WEEK PERIOD. THE DEALERSHIP INSPECTED THE VEHICLE THE FIRST TIME AND COULD NOT DUPLICATE THE PROBLEM. AFTER DRIVING THE VEHICLE FOR A SHORT AMOUNT OF TIME IT WAS TAKEN BACK A SECOND TIME HAVING THE SAME PROBLEMS. THE DEALERSHIP BALANCED THE WHEELS AND STATED THE VIBRATION SHOULD GO AWAY. THIS DID NOT FIX THE PROBLEM; THE VEHICLE STILL VIBRATED AT VARIOUS SPEEDS. IT WAS TAKEN BACK TO THE DEALERSHIP ONCE AGAIN, BUT THE PROBLEM COULD NOT BE DUPLICATED. AFTER DRIVING A WEEK OR SO THE VEHICLE WAS TAKEN BACK THIS TIME ALL FOUR TIRES WERE REPLACED. THIS STILL HAS NOT FIXED THE PROBLEM. THE DEALERSHIP STATES THERE IS NOTHING MECHANICALLY WRONG WITH THE VEHICLE. THE MANUFACTURER HAS BEEN ALERTED.