2018 CARADO BANFF — Problems, Recalls & Safety Data

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N/A

Safety Rating

5

Owner Complaints

2

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2018 CARADO BANFF

The 2018 CARADO BANFF has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT. The most commonly reported problems involve the Electrical System (1 complaint), Latcheslockslinkages (1 complaint), and Seat Belts (1 complaint).

Recalls for the 2018 CARADO BANFF

NHTSA has recorded 2 recalls for the 2018 CARADO BANFF, potentially affecting up to 5,357 vehicles.

Recall 18V712000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 172 vehicles affected

Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.

Consequence: If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

Remedy: Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

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Recall 18V001000 — EQUIPMENT

| 5,185 vehicles affected

Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as...

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at...

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Owner Complaints for the 2018 CARADO BANFF

5 complaints have been filed with NHTSA for the 2018 CARADO BANFF. Below is a breakdown by vehicle component.

Most Recent Complaints

#11162929 | ELECTRICAL SYSTEM | | 300 miles
TL* THE CONTACT OWNS A 2018 CARADO BANFF MOTORHOME. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRAWERS OPENED AND MADE NOISES. IN ADDITION, THE DOORS DID NOT LOCK, THE HEATER AND AIR CONDITIONER DID NOT WORK ALL THE TIME, A SIREN SOUNDED, AND THE DOOR AJAR INDICATOR ILLUMINATED. FURTHERMORE, THE SEATS DID NOT TURN AROUND AS INTENDED AND THE SEAT BELTS DID NOT BUCKLE. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORE (909-318-2175, LOCATED AT 902 RV CENTER DR, COLTON, CA 92324) WHERE IT WAS STATED THAT THERE WAS NO WARRANTY AND THE FACILITY DID NOT PERFORM REPAIRS. THE CONTACT WAS REFERRED TO MOSS BROS. CHRYSLER JEEP DODGE RAM (909)-884-8255, LOCATED AT 1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE PERFORMED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO MIKE THOMPSON'S RV SUPERSTORE AND INSISTED ON A BUY BACK. THE DEALER DID NOT BUY BACK THE VEHICLE, BUT AGREED TO REPAIR THE FAILURES. THE VEHICLE WAS REPAIRED WITHIN SIX MONTHS, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT RETURN THE CONTACT'S CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
#11162929 | LATCHES/LOCKS/LINKAGES | | 300 miles
TL* THE CONTACT OWNS A 2018 CARADO BANFF MOTORHOME. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRAWERS OPENED AND MADE NOISES. IN ADDITION, THE DOORS DID NOT LOCK, THE HEATER AND AIR CONDITIONER DID NOT WORK ALL THE TIME, A SIREN SOUNDED, AND THE DOOR AJAR INDICATOR ILLUMINATED. FURTHERMORE, THE SEATS DID NOT TURN AROUND AS INTENDED AND THE SEAT BELTS DID NOT BUCKLE. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORE (909-318-2175, LOCATED AT 902 RV CENTER DR, COLTON, CA 92324) WHERE IT WAS STATED THAT THERE WAS NO WARRANTY AND THE FACILITY DID NOT PERFORM REPAIRS. THE CONTACT WAS REFERRED TO MOSS BROS. CHRYSLER JEEP DODGE RAM (909)-884-8255, LOCATED AT 1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE PERFORMED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO MIKE THOMPSON'S RV SUPERSTORE AND INSISTED ON A BUY BACK. THE DEALER DID NOT BUY BACK THE VEHICLE, BUT AGREED TO REPAIR THE FAILURES. THE VEHICLE WAS REPAIRED WITHIN SIX MONTHS, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT RETURN THE CONTACT'S CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
#11162929 | SEAT BELTS | | 300 miles
TL* THE CONTACT OWNS A 2018 CARADO BANFF MOTORHOME. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRAWERS OPENED AND MADE NOISES. IN ADDITION, THE DOORS DID NOT LOCK, THE HEATER AND AIR CONDITIONER DID NOT WORK ALL THE TIME, A SIREN SOUNDED, AND THE DOOR AJAR INDICATOR ILLUMINATED. FURTHERMORE, THE SEATS DID NOT TURN AROUND AS INTENDED AND THE SEAT BELTS DID NOT BUCKLE. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORE (909-318-2175, LOCATED AT 902 RV CENTER DR, COLTON, CA 92324) WHERE IT WAS STATED THAT THERE WAS NO WARRANTY AND THE FACILITY DID NOT PERFORM REPAIRS. THE CONTACT WAS REFERRED TO MOSS BROS. CHRYSLER JEEP DODGE RAM (909)-884-8255, LOCATED AT 1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE PERFORMED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO MIKE THOMPSON'S RV SUPERSTORE AND INSISTED ON A BUY BACK. THE DEALER DID NOT BUY BACK THE VEHICLE, BUT AGREED TO REPAIR THE FAILURES. THE VEHICLE WAS REPAIRED WITHIN SIX MONTHS, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT RETURN THE CONTACT'S CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
#11162929 | SEATS | | 300 miles
TL* THE CONTACT OWNS A 2018 CARADO BANFF MOTORHOME. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRAWERS OPENED AND MADE NOISES. IN ADDITION, THE DOORS DID NOT LOCK, THE HEATER AND AIR CONDITIONER DID NOT WORK ALL THE TIME, A SIREN SOUNDED, AND THE DOOR AJAR INDICATOR ILLUMINATED. FURTHERMORE, THE SEATS DID NOT TURN AROUND AS INTENDED AND THE SEAT BELTS DID NOT BUCKLE. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORE (909-318-2175, LOCATED AT 902 RV CENTER DR, COLTON, CA 92324) WHERE IT WAS STATED THAT THERE WAS NO WARRANTY AND THE FACILITY DID NOT PERFORM REPAIRS. THE CONTACT WAS REFERRED TO MOSS BROS. CHRYSLER JEEP DODGE RAM (909)-884-8255, LOCATED AT 1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE PERFORMED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO MIKE THOMPSON'S RV SUPERSTORE AND INSISTED ON A BUY BACK. THE DEALER DID NOT BUY BACK THE VEHICLE, BUT AGREED TO REPAIR THE FAILURES. THE VEHICLE WAS REPAIRED WITHIN SIX MONTHS, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT RETURN THE CONTACT'S CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
#11162929 | STRUCTURE | | 300 miles
TL* THE CONTACT OWNS A 2018 CARADO BANFF MOTORHOME. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRAWERS OPENED AND MADE NOISES. IN ADDITION, THE DOORS DID NOT LOCK, THE HEATER AND AIR CONDITIONER DID NOT WORK ALL THE TIME, A SIREN SOUNDED, AND THE DOOR AJAR INDICATOR ILLUMINATED. FURTHERMORE, THE SEATS DID NOT TURN AROUND AS INTENDED AND THE SEAT BELTS DID NOT BUCKLE. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORE (909-318-2175, LOCATED AT 902 RV CENTER DR, COLTON, CA 92324) WHERE IT WAS STATED THAT THERE WAS NO WARRANTY AND THE FACILITY DID NOT PERFORM REPAIRS. THE CONTACT WAS REFERRED TO MOSS BROS. CHRYSLER JEEP DODGE RAM (909)-884-8255, LOCATED AT 1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE PERFORMED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO MIKE THOMPSON'S RV SUPERSTORE AND INSISTED ON A BUY BACK. THE DEALER DID NOT BUY BACK THE VEHICLE, BUT AGREED TO REPAIR THE FAILURES. THE VEHICLE WAS REPAIRED WITHIN SIX MONTHS, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT RETURN THE CONTACT'S CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

Safety Rating for the 2018 CARADO BANFF

NHTSA has not yet tested the 2018 CARADO BANFF in its New Car Assessment Program.

Technical Service Bulletins for the 2018 CARADO BANFF

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2018 CARADO BANFF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CARADO BANFF

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Other CARADO Models

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