2017 CADILLAC ATS — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

39

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

35

Service Bulletins

0

Investigations

Overview of the 2017 CADILLAC ATS

The 2017 CADILLAC ATS has received a total of 39 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with STEERING:ELECTRIC POWER ASSIST SYSTEM. 35 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (11 complaints), Electrical System (6 complaints), and Unknown Or Other (6 complaints).

Recalls for the 2017 CADILLAC ATS

NHTSA has recorded 3 recalls for the 2017 CADILLAC ATS, potentially affecting up to 28,640 vehicles.

Recall 25V175000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 934 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.

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Recall 25V175000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 934 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.

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Recall 19V086000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 26,772 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.

View full details →

Owner Complaints for the 2017 CADILLAC ATS

39 complaints have been filed with NHTSA for the 2017 CADILLAC ATS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11687205 | BACK OVER PREVENTION:DISPLAY FUNCTION | | N/A miles
My Que Screen has webbed and makes it impossible to view my screen, important vehicles warnings and my maps for directions. This has been a recall in the past. Prior to me owning my vehicle. I can’t believe Cadillac installed junk in their vehicles. A third party is a direct extension of YoUR business. Do better. This is horrible. I demand a recall repair. If this was known and you all didn’t want to fix these vehicles should be pulled off the roadways. Right your wrongs.
#11665197 | AIR BAGS | | N/A miles
In center console there is a dual USB port for either charging or data for CarPlay. When two phones are plugged in and charging, and one phone is in passengers hand, while vehicle is in motion or stopped, the airbag warning light will illuminate. When the phone is removed from passenger seat, airbag warning light turns off. This will happen any number of times and is very easy to reproduce issue. This problem is only occurring more often now that I have a passenger in the car. But it will happen if any phone is plugged in and sitting on the seat. It went to the dealer with this issue a couple years ago but they couldn’t get it to happen again because the phone wasn’t on the seat plugged in. If the airbag warning light is on, then the system will not function, therefore, if this happened right before an accident, the airbags may not deploy, putting all passengers at risk.
#11665197 | ELECTRICAL SYSTEM | | N/A miles
In center console there is a dual USB port for either charging or data for CarPlay. When two phones are plugged in and charging, and one phone is in passengers hand, while vehicle is in motion or stopped, the airbag warning light will illuminate. When the phone is removed from passenger seat, airbag warning light turns off. This will happen any number of times and is very easy to reproduce issue. This problem is only occurring more often now that I have a passenger in the car. But it will happen if any phone is plugged in and sitting on the seat. It went to the dealer with this issue a couple years ago but they couldn’t get it to happen again because the phone wasn’t on the seat plugged in. If the airbag warning light is on, then the system will not function, therefore, if this happened right before an accident, the airbags may not deploy, putting all passengers at risk.
#11663588 | POWER TRAIN | | N/A miles
1. The transmission shudders at high speeds and at low speeds it either hesitates to shift gears or it lurches forward causing a rough shifting of gears. 2. I feel as though when I am braking and my car lurches forward, sometimes I have to brake even harder just to get the car to stop in time. This has caused me to almost hit pedestrians and/or other car. At high speeds, when the transmission shudders, I feel as though I have to slow down in order to stop the aggressive shaking, making others driving behind me have to slow down. 3. A former family mechanic has tried to resolve the transmission issue for me and he was unsuccessful in doing so. I have not taken it to a dealer or a big name mechanic. 4. The vehicle has not been inspected by insurance, police or the manufacturer. Only a family mechanic. 5. As far as I know, there was no prior indicating symptoms of the issue as I bought the car how it currently is. I was told upon purchase that the transmission has a shudder at high speeds and at hesitation of shifting gears at low speeds
#11658980 | STEERING | | N/A miles
The contact owns a 2017 Cadillac ATS. The contact stated that the vehicle was experiencing intermittent loss of power steering functionality. The vehicle was taken to Auto Repair Garage, where a routine inspection was performed, and the contact was informed that no failure was found. The contact stated that the failure progressively increased. The contact stated that upon starting the vehicle, and while driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. There was no warning light illuminated. Additionally, the contact stated that the infotainment system screen was frozen. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 25V175000 (Steering). An appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was unknown.

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Safety Rating for the 2017 CADILLAC ATS

The 2017 CADILLAC ATS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 CADILLAC ATS

General Motors, LLC has issued 35 technical service bulletins (TSBs) for the 2017 CADILLAC ATS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIP5898 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

This Preliminary information communicates a potential root cause for a rear axle seal leak. 

22-NA-028 — POWER TRAIN:DRIVELINE

This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.

PIP5790 — POWER TRAIN

This Preliminary information communicates a corrosion, coolant / engine oil contamination concern of the terminals located in the ECM connectors.  This document is an aide for technicians to diagnose and locate a resistance concern associated with these terminals. This condition can set various trouble codes and illuminate the MIL, make the engine...

17NA102 — ELECTRICAL SYSTEM

This technical bulletin provides a procedure to replace the active shutter wiring harness to correct the codes that may have set.

PIP5529B — ELECTRICAL SYSTEM

This Preliminary information communicates additional diagnostics and repair to assist in resolving a malfunction indicator lamp illumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.

18207 02 — WHEELS

Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in...

18207 — POWER TRAIN

Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in...

PIP5568 — EQUIPMENT

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. (P0011, P0014, P0021, P0024).

PIP5493F — ENGINE

This Preliminary information communicates diagnostic tips for misfires on active fuel management cylinders and engineering investigations into cylinder 6 misfire on XT5 and cylinder 4 misfire on LaCrosse both of which are 2017. Changes to Preliminary informationinclude adding MY2018, advising of calibration for previous investigation and adding pictures to identify...

PIP5529A — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.

Showing 10 of 35 technical service bulletins.

NHTSA Investigations for the 2017 CADILLAC ATS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC ATS

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Other CADILLAC Models

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