2023 BRAUN RAM PROMASTER — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2023 BRAUN RAM PROMASTER
The 2023 BRAUN RAM PROMASTER has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (1 complaint), Forward Collision Avoidance Warnings (1 complaint), and Steering (1 complaint).
Recalls for the 2023 BRAUN RAM PROMASTER
NHTSA has recorded 1 recall for the 2023 BRAUN RAM PROMASTER, potentially affecting up to 235,640 vehicles.
Recall 25V330000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 235,640 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
View full details →Owner Complaints for the 2023 BRAUN RAM PROMASTER
4 complaints have been filed with NHTSA for the 2023 BRAUN RAM PROMASTER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.
Safety Rating for the 2023 BRAUN RAM PROMASTER
NHTSA has not yet tested the 2023 BRAUN RAM PROMASTER in its New Car Assessment Program.
Technical Service Bulletins for the 2023 BRAUN RAM PROMASTER
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2023 BRAUN RAM PROMASTER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BRAUN RAM PROMASTER
- 2023 BRAUN RAM PROMASTER (current)
- 2024 BRAUN RAM PROMASTER — 2 complaints
Other BRAUN Models
- BRAUN TOWN & COUNTRY — 151 total complaints
- BRAUN TOWN AND COUNTRY — 47 total complaints
- BRAUN ENTERVAN — 4 total complaints
- BRAUN RAMPVAN — 4 total complaints
- BRAUN TOYOTA SIENNA — 2 total complaints
- BRAUN BRAUN — 0 total complaints
- BRAUN BRAUNABILITY MXV — 0 total complaints
- BRAUN CHIEF XL TYPE I — 0 total complaints