2015 BMW 328D Power Train Problems

The contact owns a 2015 BMW 328D. The contact stated that while driving 5 MPH, the vehicle hesitated. Additionally, while attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact related the failure to NHTSA Campaign Number: 20V185000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000.

Date of complete failure noted below (09/05/22) On 2 previous occasions, approx. 7 days earlier and a week earlier as car was making a slow left turn, not from a stop, one rear wheel shuddered, and the engine seemed to rev as if missed a gear. I lifted off the throttle, and then the car operated normally. The complete failure occurred (3rd occurance) on Sept. 7. Accelerating slowly from a traffic light, turning left (again), the car exhibited the above, but much more severe. I was finally able to gain speed, but drove slowly to try to get home, about 1 mile distant. Many malfunction messages came onto the screen (listed below) Got the car home, tried to put car into "Park" but park would not engage. Engaged the emergency brake to keep car from rolling down the driveway. Shut the engine down Curious to see if the car would...

The contact owns a 2015 BMW 328D. The contact stated while in traffic with the vehicle idling, the vehicle started jerking. The contact depressed the accelerator pedal and the vehicle jerked increasingly. The message "Drivetrain Malfunction - Drive Carefully" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where it was diagnosed that the transfer case had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure an referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,347.

TL* THE CONTACT OWNS A 2015 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V185000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOWNE BMW (8215 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 505-2100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I THEN BOOKED AN APPOINTMENT AT BMW ENCINITAS ON MONDAY, 6/3 TO GET IT FIXED. THEY DIAGNOSED THE CHECK ENGINE LIGHT AND QUOTED ME THAT IT WAS ALL PART OF THE RECALL AND THAT THERE WOULD BE NO CHARGE. I SIGNED THE PAPERWORK, AND MY SERVICE ADVISOR JOEY SAID THAT DUE TO THE SERVICE DEPARTMENT'S BACKLOG, THE CAR WOULDN'T BE READY UNTIL TUESDAY 6/4 IN THE EVENING. THEY DIDN'T GIVE ME A LOANER VEHICLE, SO I HAD TO CALL MY MOM TO PICK ME UP. LATER THAT AFTERNOON, I GOT A CALL FROM MY SERVICE ADVISOR SAYING THAT THE CAR WOULDN'T BE READY UNTIL FRIDAY, 6/7. ON WEDNESDAY 6/5, I RECEIVED A MESSAGE FROM MY SERVICE ADVISOR SAYING THAT MY EGR COOLER WAS FAULTY AND WAS REPLACED FREE OF CHARGE, BUT THAT THE PART THAT TRIPPED THE LIGHT, THE EGR VALVE, WASN'T COVERED UNDER THE RECALL AND THAT WE WOULD...