2015 AUDI A3 Fuelpropulsion System Problems

Subject: Complaint regarding refusal to perform recall repairs outside the U.S. – VIN [XXX] Dear NHTSA Office of Defects Investigation, I am the owner of an Audi A3, model year 2015, VIN [XXX] . According to the NHTSA database, my vehicle is subject to two open recall campaigns: – 69BY / 21V198 – Passenger Occupant Detection System (PODS) – 20YF / 24V110 – EVAP Suction Pump I currently reside in Ukraine, where the vehicle has been legally imported and registered. Despite the recalls being active and safety-related, the official Audi importer and dealers in Ukraine have refused to perform the repairs free of charge. They argue that these recalls apply only to the U.S. market and therefore decline service, which contradicts the global principle of mandatory recall repairs. This situation puts me and other drivers at risk, as the unresolved recall issues directly affect vehicle safety. I kindly ask NHTSA...

Shortly after starting the car, and while exiting a parking lot, the car stalled and lost engine power. I was able to start the car back up for long enough to be able to pull back into the parking lot however after the car got parked the engine refused to start and stay running for the next hour. After a check using OBD11, the codes were showing the cause of the original problem was low fuel pressure which ended up causing misfires. The only way I was able to get the car running and staying running was by purging the system repeatedly by turning on the ignition without starting the car. This has all happened once before while I was driving at relatively low speeds (around 25 MPH) in a town, and I had to go through the same process. No warning lights show for the first multiple attempts at...

Dear NHTSA, I am filing a complaint about the handling of a recall repair on my 2015 Audi A3 (VIN: [XXX] ) for the suction jet pump. The service experience has been frustrating and raises concerns about the repair’s quality. 1.First Visit - Inadequate Information: During my first visit to the service center, over an hour away, I was turned away because my fuel level was too high. I was never informed that my gas tank needed to be below a certain level for the repair, resulting in wasted time and travel. 2.Second Visit - Check Engine Light Still On: On my second visit, the suction jet pump was supposedly repaired, but my check engine light remained on. I had informed the service advisor that the light was related to an EVAP system malfunction, which I was told could be caused by a faulty suction jet pump. After speaking with...

This is in regards to your investigation into a recall for Audi 2015 A3 fuel system issues. My car was repaired as part of that initial recall, however, i am experiencing a bunch of fuel related issues as of now. My fuel tank will no longer fill with gas. The dealership said i need a need fuel tank. Then at the exact same time, my low side fuel pump failed. I mentioned to the dealership about the recall and the fuel problems, they told me they were not related. I paid to replace the lower said fuel pump. Now a few months later my high side fuel pump has failed. I then found the article about the investigation about fuel issues, they told me again it was not related. So now they are asking me to replace the high side fuel pump. I told them it was not a coincidence...

Fuel pump issue. Car will stall when driving.

Vehicle is not taking fuel, there is early stopping of the fuel nozzle and there is significant fuel spillback. Fuel would go in for 2 seconds and the fuel nozzle shuts off. I was trying to refill and then there was spillback of fuel that propelled all over my body and all over the floor of the gas station. I had taken my vehicle to a licensed repair shop who thought it might be a carbon canister which I got replaced. I tried to refuel after the maintenance and the problem persisted. My vehicle once again could not refuel, after sitting at a gas station for 10 minutes I was calling my Husband, all of the sudden what little fuel was left in the tank shot back out and spilled all over the gas station floor and side of my car. I took my car to the licensed repair facility...

I experienced issues putting fuel in my vehicle. The pump would shut off as if the tank were full after putting only a few dollars in the tank. At one point gas backed up and spalshed onto my hand and cloths, down the side of my vehicle onto the ground. Prior to this I noticed my vehicle hesitating when accelerating at times. I took it to the Audi dealership explaining something was preventing fuel from going into the gas tank. The Audi dealership’s initial diagnosis recommendation was to replace charcoal cannister as it had gas in it. Once replaced, the technician still had issues fueling the vehicle. After a second diagnostic test they determined the Evap Cannister as well as the actual fuel tank needed to be replaced. I did take my vehicle to another establishment for a second opinion as I felt the Audi dealership did not appear to...

When pumping gas, it only allows for less than 5 consecutive seconds until the nozzle clicks off. It is soon followed by gas spilling out of the filler neck. Also accompanied by a rough running vehicle plus misfires. The vapor canister, along with the leak detection pump have already been replaced. Therefore the only issue that warrants these outcomes is suction pump failure. This is in recall 20Y5. Thought it does not state my car needs it. Ive been stopped by multiple drivers on the roadway for gas spilling from the fuel door. The climate in which this car operates exceeds 100⁰ especially in the summer time. One small spark could endager or cost me, my peers, and any surrounding people their lives.

CHECK ENGINE LIGHT CAME ON IN OCTOBER 2020 CAR WAS SLOW TO TAKE OFF FOR SEVERAL WEEKS AND SEEMED TO TAKE TIME TO SHIFT GEARS. TOOK TO AUDI MECHANIC AND HAD TO REPLACE WATER PUMP -W/THERMOSTAT HOUSING & INTAKE MANIFOLD. NOW I'M APRIL 2021 CAR IS BACK IN SHOP BECAUSE IT WOULDN'T SHIFT OUT OF 1ST GEAR SUDDENLY WHEN I WAS DRIVING WITH MY DAUGHTER IN THE CAR, I PULLED OVER IN A PARKING LOT TO TURN CAR OFF AND THEN GOT AN ERROR MESSAGE STATING TRANSMISSION MALFUNCTION CANNOT REVERSE AND HAD TO HAVE THE CAR TOWED TO MECHANIC AGAIN. I'M TOLD IT NEEDS MECHATRONIC UNIT REPLACED, REPLACE TIMING COVER DUE TO OIL LEAK, EVAP LEAK AND WIPER FLUID IS LEAKING.