2023 ALTEC AERIAL DEVICE — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

12

Recalls

ACTIVE RECALL

13

Service Bulletins

0

Investigations

Overview of the 2023 ALTEC AERIAL DEVICE

The 2023 ALTEC AERIAL DEVICE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 22 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:TAIL LIGHTS. 13 technical service bulletins have been issued by Altec Industries, Inc. for this model year. The most commonly reported problem area is the Unknown Or Other (1 complaint).

Recalls for the 2023 ALTEC AERIAL DEVICE

NHTSA has recorded 22 recalls for the 2023 ALTEC AERIAL DEVICE, potentially affecting up to 47,841 vehicles.

Recall 25V890000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 152 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.

Consequence: Wiring without adequate protection may short circuit, increasing the risk of a fire.

Remedy: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.

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Recall 25V890000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 152 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.

Consequence: Wiring without adequate protection may short circuit, increasing the risk of a fire.

Remedy: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.

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Recall 25V890000 — EXTERIOR LIGHTING:TAIL LIGHTS

| 152 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.

Consequence: Wiring without adequate protection may short circuit, increasing the risk of a fire.

Remedy: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.

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Recall 25V890000 — EXTERIOR LIGHTING:TAIL LIGHTS

| 152 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device and Digger Derrick vehicles. The electronic taillight module harness may have inadequate circuit protection.

Consequence: Wiring without adequate protection may short circuit, increasing the risk of a fire.

Remedy: Altec will provide instructions on inspecting and updating the circuit as necessary, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Altec customer service at 1-877-462-5832.

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Recall 25V629000 — EQUIPMENT:OTHER:LABELS

| 135 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Aerial Device, 2022-2024 Forestry Body, 2022-2025 Service Body, and 2025 Digger Derrick vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label may be incorrect, leading to the vehicle being unintentionally overloaded.

Consequence: An overloaded vehicle can increase the risk of a crash.

Remedy: Altec will inspect and replace the labels as necessary, free of charge. Owner notification letters were mailed November 7, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN CSN-3251.

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Recall 25V562000 — STRUCTURE:FRAME AND MEMBERS

| 903 vehicles affected

Defect: Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.

Consequence: A cable step that fails during use increases the risk of injury.

Remedy: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters...

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Recall 25V288000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 2,461 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2024 TA Series, AT Series, L Series, LR Series Aerial Devices, and AF Series Forestry bodies. The fuel lines may not be properly secured, which can cause the lines to chafe and result in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Altec will provide owners with instructions to inspect the fuel lines. If the lines are improperly secured, Altec will provide a kit to secure the lines. If the lines are damaged, the chassis manufacturer will repair the fuel lines. Repairs...

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Recall 24V681000 — ELECTRICAL SYSTEM:IGNITION

| 968 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Altec Aerial Device, Digger Derrick, and Pressure Digger vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.

Consequence: An engine shutdown increases the risk of a crash.

Remedy: Altec will rewire the accessory circuit, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3185.

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Recall 24V439000 — EXTERIOR LIGHTING

| 3,425 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 aerial devices, digger diggers, pressure diggers, service trucks, reel lifters, pressure washers, and articulating crane models built on a Freightliner M2 Plus chassis. Please refer to Altec's recall report for specific vehicle make and model details. The lighting wire harness may be overloaded, preventing the vehicle lighting from illuminating. As such, these...

Consequence: Lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will rework the lighting wire harness and update the trailer module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3161;...

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Recall 24V439000 — EXTERIOR LIGHTING

| 3,425 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 aerial devices, digger diggers, pressure diggers, service trucks, reel lifters, pressure washers, and articulating crane models built on a Freightliner M2 Plus chassis. Please refer to Altec's recall report for specific vehicle make and model details. The lighting wire harness may be overloaded, preventing the vehicle lighting from illuminating. As such, these...

Consequence: Lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will rework the lighting wire harness and update the trailer module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3161;...

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Recall 24V362000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER

| 1,128 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices. The hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement.

Consequence: Uncontrolled movement of the boom can increase the risk of injury.

Remedy: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall...

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Recall 24V362000 — EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER

| 1,128 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices. The hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement.

Consequence: Uncontrolled movement of the boom can increase the risk of injury.

Remedy: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall...

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Recall 24V015000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

| 437 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.

Consequence: A short circuit increases the risk of a fire.

Remedy: Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.

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Recall 23V824000 — STRUCTURE:BODY

| 43 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 CB5-132D-S vehicles equipped with a Bobcat 260 welder installed on a track system. The welder may be misaligned, preventing the mounting fasteners from being properly tightened.

Consequence: Loose fasteners can allow the welder to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Altec will align the welder and tighten the fasteners, free of charge. Owner notification letters were mailed February 01, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 3133.

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Recall 23V525000 — ELECTRICAL SYSTEM

| 535 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2022-2023 Aerial Devices (AT, TA, L44, L45, LR8, AA, AM, AN) and D series Digger Derricks (DH, DL, DM, DT). The power inverter that converts electrical DC power to AC power may have been installed without a circuit breaker to protect the AC output circuit.

Consequence: Without a circuit breaker, the AC circuit may overheat, increasing the risk of a fire.

Remedy: Altec will install a 20-amp circuit breaker in the AC circuit, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3103.

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Recall 23V395000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 59 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.

Consequence: An active braking system that fails to activate as intended increases the risk of a crash.

Remedy: Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service...

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Recall 23V357000 — EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES

| 5,431 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner...

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Recall 23V357000 — EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES

| 5,431 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner...

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Recall 23V357000 — EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES

| 5,431 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner...

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Recall 23V357000 — EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES

| 5,431 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner...

View full details →

Recall 23V357000 — EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES

| 5,431 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner...

View full details →

Recall 23V357000 — EQUIPMENT:EMERGENCY:SIREN/LIGHTING/STROBES

| 5,431 vehicles affected

Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner...

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Owner Complaints for the 2023 ALTEC AERIAL DEVICE

1 complaint has been filed with NHTSA for the 2023 ALTEC AERIAL DEVICE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11571017 | UNKNOWN OR OTHER | | N/A miles
See attached document for complaint

Safety Rating for the 2023 ALTEC AERIAL DEVICE

NHTSA has not yet tested the 2023 ALTEC AERIAL DEVICE in its New Car Assessment Program.

Technical Service Bulletins for the 2023 ALTEC AERIAL DEVICE

Altec Industries, Inc. has issued 13 technical service bulletins (TSBs) for the 2023 ALTEC AERIAL DEVICE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SIL-3187 — UNKNOWN OR OTHER

Altec has learned that a connection in the upper controls joystick on certain LS49 aerial devices built from August 2023 to July 2024 can fail due to water intrusion rendering the controller inoperable from the platform. If this failure happens with the boom elevated, the operator in the platform will...

SIL-3162 — EXTERIOR LIGHTING

Altec has learned that trailers with incandescent lighting are not compatible with the Altec supplied trailer plug on certain Altec units mounted on Freightliner M2 Plus and Legacy Chassis built from 2023 to 2025. This can cause the trailer lights to not turn on. The Altec supplied trailer plug is...

SIL-3149 — UNKNOWN OR OTHER

Altec has learned that on certain AT200A aerial units built from August 2022 to November 2023, the 15/20 amp circuit breaker flag terminal pins could be crimped in the incorrect location. This can cause the circuit to break, resulting in intermittent operation for components connected to the circuit.

SIL-3149 — ELECTRICAL SYSTEM

Altec has learned that on certain AT200A aerial units built from August 2022 to November 2023, the 15/20 amp circuit breaker flag terminal pins could be crimped in the incorrect location. This can cause the circuit to break, resulting in intermittent operation for components connected to the circuit.

SIL-3151 — ELECTRICAL SYSTEM

Altec has learned that the module powering the clutch pump on certain AT238P aerial units mounted on Dodge chassis built from January 2022 to October 2023 can become overloaded during operation. This can cause the fuse to blow and force the operator to engage the secondary stowage DC pump to...

SIL-3117 — EQUIPMENT

Altec has learned that insufficient clearance between the outrigger leg(s) and feeder tube(s) on certain LS63 and LS87 units built from September 2021 to February 2023 can cause outrigger interference. This can affect the outrigger's ability to retract and cause hydraulic leaks.

SIL 3128 — UNKNOWN OR OTHER

Altec has learned that certain AH model aerial devices built from September 2022 to November 2023 could have loose PTO and/or pump mounting fasteners. Loose fasteners could lead to leaks, damage to components, and unit downtime.

SIL 3128 — FUEL SYSTEM, OTHER

Altec has learned that certain AH model aerial devices built from September 2022 to November 2023 could have loose PTO and/or pump mounting fasteners. Loose fasteners could lead to leaks, damage to components, and unit downtime.

SIL 3128 — EQUIPMENT

Altec has learned that certain AH model aerial devices built from September 2022 to November 2023 could have loose PTO and/or pump mounting fasteners. Loose fasteners could lead to leaks, damage to components, and unit downtime.

SIL 3108 — STRUCTURE

Altec has learned that on certain AT41M aerial devices built from April 27, 2023, to June 24, 2023, the curb side chassis frame rail was drilled in a location that does not conform with the chassis manufacturer’s recommendation. The unit mounting bolt holes can cause fatigue cracks to develop in...

Showing 10 of 13 technical service bulletins.

NHTSA Investigations for the 2023 ALTEC AERIAL DEVICE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ALTEC AERIAL DEVICE

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Other ALTEC Models

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