Technical Service Bulletin ZLC_WEP_Region L — 2011 LEXUS RX HYBRID

Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to a leaking or seeping Engine Oil Cooler Pipe. In these vehicles, Lexus has received some reports where vehicles can experience an oil leak or seep from the engine oil cooler pipe. Although the engine oil cooler pipe is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever occurs first), Lexus cares about each customer?s ownership experience. Lexus is now extending the warranty coverage for repairs related to a leaking or seeping engine oil cooler pipe. The following information is provided to inform you and your associates of the program notification schedule and the degree of your involvement. Additionally, an FAQ covering details of this Warranty Enhancement Program is enclosed for your reference.