Technical Service Bulletin SSM 50375 — 2021 FORD EXPEDITION
ELECTRICAL SYSTEM:SOFTWARE
Bulletin Details
| TSB ID | SSM 50375 |
| Manufacturer | |
| Vehicle | 2021 FORD EXPEDITION |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Communication Date |
Bulletin Summary
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2021 FORD EXPEDITION
TSB 24-2101
POWER TRAIN
TSB 23-2256
ELECTRICAL SYSTEM:IGNITION
SSM 51778
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
SSM 51663
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SSM 51582
ENGINE AND ENGINE COOLING
TSB 22-2260
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
SSM 50823
EQUIPMENT
TSB 21-2419
STRUCTURE
TSB 21-2419
EQUIPMENT ADAPTIVE/MOBILITY
TSB 21-2381
ENGINE AND ENGINE COOLING