Technical Service Bulletin SSM 49803 — 2019 LINCOLN CONTINENTAL

EQUIPMENT

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Bulletin Details

TSB ID SSM 49803
Manufacturer
Vehicle 2019 LINCOLN CONTINENTAL
Component EQUIPMENT
Communication Date

Bulletin Summary

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2019 LINCOLN CONTINENTAL

25E08 POWER TRAIN
TSB 23-2075 ENGINE AND ENGINE COOLING
SSM 50104 EQUIPMENT ADAPTIVE/MOBILITY
SSM 50104 SEATS
SSM 49795 COMMUNICATION:MANUFACTURER TELEMATICS
TSB 20-2259 EQUIPMENT
TSB 20-2259 ELECTRICAL SYSTEM
SSM 48742 STRUCTURE
TSB 19-2359 SEATS
SSM 48232 ELECTRICAL SYSTEM
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