Technical Service Bulletin SIL 3110 — 2021 ALTEC AERIAL DEVICE
EQUIPMENT
Bulletin Details
| TSB ID | SIL 3110 |
| Manufacturer | |
| Vehicle | 2021 ALTEC AERIAL DEVICE |
| Component | EQUIPMENT |
| Communication Date |
Bulletin Summary
Altec learned that a connection in the upper controls joystick in certain OEM Controls on AT238P aerial devices built from November 2020 to August 2022 can fail due to wire movement during use and issued SIL-845 to re-manufacture controllers in the field. After SIL-845 was released, OEM Controls joysticks continued to fail due to a faulty soldered connection. If this failure happens with the boom elevated, the operator in the platform will need another person to use the lower controls to lower the platform. The manufacturer has redesigned the connection and is providing a replacement joystick to eliminate this issue.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.