Technical Service Bulletin PIC5491B — 2011 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM

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Bulletin Details

TSB ID PIC5491B
Manufacturer
Vehicle 2011 CHEVROLET CAPTIVA
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2011 CHEVROLET CAPTIVA

GCUS-3-730 ELECTRICAL SYSTEM:SOFTWARE
PIP5301A FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
14-00-90-001 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
14003A ELECTRICAL SYSTEM:STARTER ASSEMBLY
14003A ENGINE AND ENGINE COOLING
PI0944 ENGINE
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