Recall 21V268000 — ELECTRICAL SYSTEM:SOFTWARE Defect in 2019-2020 PROTERRA CATALYST

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RECALL This recall affects up to 12 vehicles.

Recall Summary

NHTSA Campaign 21V268000
Manufacturer Proterra, Inc.
Vehicles Affected 12
Component ELECTRICAL SYSTEM:SOFTWARE
Date Notified
Affected Vehicles

Defect Description

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

Safety Consequence

The rear door may open without the driver's awareness, increasing the risk of injury.

Remedy

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

Related Recalls for PROTERRA

Campaign Vehicle Component Date Affected
23V697000 2020 PROTERRA CATALYST ELECTRICAL SYSTEM 238
24V655000 2019 PROTERRA CATALYST ELECTRICAL SYSTEM 483
22V887000 2017 PROTERRA CATALYST ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 300
23V078000 2020 PROTERRA CATALYST VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 252
22V829000 2022 PROTERRA ZX5 ELECTRICAL SYSTEM 3
22V855000 2019 PROTERRA ZX5 PARKING BRAKE 386
22V114000 2020 PROTERRA ZX5 STEERING:GEAR BOX (OTHER THAN RACK AND PINION) 724
21V040000 2021 PROTERRA ZX5 STRUCTURE:BODY 21
20V664000 2018 PROTERRA CATALYST STEERING:GEAR BOX (OTHER THAN RACK AND PINION) 5
20V621000 2019 PROTERRA CATALYST STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS 8
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