NHTSA Complaint #769240 — 2001 HYUNDAI SANTA FE

THE VEHICLE HAS STALLED TWICE WHILE DRIVING UP TO SPEEDS OF 60 MPH. THERE IS NO POWER, NO GAS, NOTHING. THE SECOND TIME IT STALLED I WAS IN THE CALDECOTT TUNNEL, HIGHWAY 24, BERKELEY CA. DRIVING AT A SPEED OF 60 MPH. THERE IS NO PLACE TO PULL OVER FOR SAFETY. THANKFULLY THE TUNNEL IS ON A DOWNHILL SLOPE, AND I WAS ABLE TO COAST OUT OF THE TUNNEL AND PULL OVER TO THE SIDE OF THE ROAD. THE TUNNEL IS AN EXTREMELY DANGEROUS PLACE FOR ENGINE FAILURE. THE FIRST TIME I EXPERIENCED ENGINE FAILURE WAS ON A TWO LANE ROAD OUTSIDE OF ANTIOCH, CA. AT NIGHT DRIVING BY MYSELF. IT IS AN TERRIFYING FEELING TO BE DRIVING AT SPEEDS OF 55-60 MPH AND HAVE THE VEHICLE SHUT OFF COMPLETELY. THERE IS NO WARNING. I HAVE TAKEN THIS VEHICLE IN SEVERAL TIMES FOR SERVICE, WHINING TIMING CHAIN, SEVERAL TIMES, AND EACH TIME THE VEHICLE WAS NOT REPAIRED. NOW WITH THE ENGINE STALL PROBLEMS I AM VERY AFRAID THAT I OR OTHERS DRIVING WITH ME AS WELL AS OTHER VEHICLES ON THE ROAD MAY INJURED OR WORSE KILLED DUE TO THIS MAJOR DEFECT IN THIS CAR. I BABYSIT MY GRANDCHILDREN ON A REGULAR BASIS AND FEAR FOR THEIR SAFETY AS WELL. I TRIED CONTACTING HYUNDAI AT THEIR 1800 NUMBER AND THERE WAS NO EXTENSION AVAILABLE TO SPEAK TO SOMEONE IN ORDER TO FILE A CLAIM. ALSO AFTER WAITING 20 MINUTES TO GET THROUGH IT SENT ME TO VOICE MAIL. THE CAR IS NOW AT HYUNDAI IN CONCORD, CALIFORNIA WAITING FOR SERVICE. I WAS WITHOUT A CAR FOR ONE WEEK THE FIRST TIME IT WAS SUPPOSEDLY REPAIRED AFTER THE FIRST STALL. BESIDES BEING FEARFUL OF MY SAFETY AND THE SAFETY OF OTHERS I WILL NOW HAVE TO GO WITHOUT A VEHICLE AGAIN FOR A LENGTH OF TIME. DT