NHTSA Complaint #767557 — 2002 HONDA ODYSSEY

AFTER STARTING ENGINE, INSTRUMENT CLUSTER INDICATED PROBLEMS AND BRAKE PEDAL WAS INOPERATIVE. SHUTTING DOWN ENGINE AND RESTARTING RESTORED NORMAL CONDITION. REPORTED CONDITION TO DEALER AND LEFT VEHICLE FOR TESTING. IT WAS RETURNED TO ME AFTER THEY COULD NOT FIND ANYTHING WRONG. THE SAME THING HAPPENED TO ME AGAIN 2 HOURS LATER, SO I CALLED THE DEALER AND HAD THEM TOW THE VAN BACK TO THEIR LOT. THEY KEPT IT FOR A WEEK, BUT STILL DID NOT FIND THE PROBLEM. THEY DID TELL ME OTHER CUSTOMERS HAD BEEN REPORTING THIS PROBLEM WITH VEHICLES BUILT IN AL (SIMILAR VIN) AND THEY WERE INVESTIGATING IT. I WAS INSTRUCTED TO CONTINUE DRIVING THE VEHICLE UNLESS I COULD "CONSISENTLY REPRODUCE THE FAILURE". THE SERVICE TICKETS FOR BOTH VISITS DO NOT MENTION THE BRAKE FAILURES I REPORTED. THEY ARE CALLING IT A "BULB CHECK". I CALLED THE NATIONAL HONDA CUSTOMER SERVICE LINE AND THEY AGREED WITH THE DEALER. I AM VERY CONCERNED ABOUT THESE VEHICLES BECAUSE I BELIEVE THIS PROBLEM COULD CAUSE THE BRAKES TO FAIL WHEN THE VEHICLE IS IN MOTION.*AK