NHTSA Complaint #763499 — 2002 NISSAN ALTIMA

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	763499
Vehicle	2002 NISSAN ALTIMA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 28, 2002
Date Filed	July 1, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE FIRST FAILURE WAS ON 2/28/02. THE CAR STOPPED ON MY HUSBAND ON THE INTERSTATE & WAS TOWED BACK TO THE DEALER. THE CRANK SENSOR WAS DEFECTIVE & WAS REPLACED. EXACTLY ONE WEEEK LATER ON 3/7/02, THE CAR WAS TAKEN BACK TO THE DEALER WHERE A DEFECTIVE COIL TO THE CRANK SENSOR WAS FOUND DEFECTIVE & REPLACED. ON 5/10/02, THE CAR STOPPED ON ME IN THE MIDDLE OF THE STREET & AFTER BEING TOWED BACK TO THE DEALER, THE CRACK SENSOR WAS FOUND TO BE DEFECTIVE AGAIN! IT WAS REPLACED & I WROTE TO NISSAN ABOUT OUR CONCERNS. ON 6/4/02 THE CAR AGAINSTOPPED ON MY HUSBAND ON THE INTERSTATE. AGAIN A LETTER WAS SENT TO NISSAN (AS WELL AS SEVERAL NISSAN VPS) AND AS OF TODAY (THREE WEEKS LATER) WE DO NOT HAVE OUR VEHICLE, NOR DO WE WANT THAT ONE BACK! THE DEALER HAS LOANED US A VEHICLE, BUT WE ARE CURRENTLY PAYING FOR A CAR THAT NISSAN OBVIOUSLY CANNOT FIX OR DO NOT KNOW HOW TO REPAIR! THEY SAY THAT THEY ARE WAITING ON A PART, BUT MY HUSBAND & I DO NOT TRUST A VEHICLE THAT WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT WARNING! I AM TRYING ALL AVENUES TO GET HELP WITH THIS SITUATION. OBVIOUSLY, WE PURCHASED A LEMON (& HAVE MET TN'S LEMON LAW), BUT THIS IS A SERIOUS SAFETY ISSUE FOR ME & MY FAMILY! ARE OTHER BRAND-NEW ALTIMAS HAVING SIMILAR DEFECTS? ALSO, WHY IS NISSAN REFUSING TO REPLACE OUR BRAND-NEW NO-DEFECTIVE VEHICLE? PLEASE FEEL FREE TO CONTACT ME AT ANY TIME.*AK

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