NHTSA Complaint #761738 — 1995 FORD FORD

SUSPENSION:MULTIPLE AXLE issue reported to NHTSA

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Complaint Details

ODI Number	761738
Vehicle	1995 FORD FORD
Component	SUSPENSION:MULTIPLE AXLE
Date of Incident	May 9, 2002
Date Filed	May 14, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

LEFT REAR COIL SPRING BROKEN AT 91,000 MILES. HAROLD ZIEGLER FORD NOW WANTS TO CHARGE $182 TO REPLACE IT. WHEN VEHICLE HAD LESS THAN 30,000 MILES AND DURING A ROUTINE MAINTENANCE VISIT TO THIS DEALER, THE DEALER WITHOUT MY PROMPTING REPLACED THE RIGHT REAR COIL SPRING UNDER WARRANTY. IT'S OBVIOUS TO ME THAT FORD KNEW IT HAD A PROBLEM WITH THE SPRINGS SEVERAL YEARS AGO.

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