NHTSA Complaint #756831 — 2000 TOYOTA AVALON

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	756831
Vehicle	2000 TOYOTA AVALON
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 1, 2000
Date Filed	January 17, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

INSTRUMENT PANEL (PORTIONS OF SPEEDOMETER AND FUEL GAUGE) REFLECTS IN WINDSHIELD AT EYE LEVEL. AT NIGHT, THIS GLARE IMPAIRS VIEW OF ROAD, AND NORMAL HEAD MOVEMENTS CREATE THE IMPRESSION OF SOMETHING COMING INTO ROAD IN FRONT OF CAR, CAUSING REFLEXIVE BRAKING OR SWERVING. IN DAYLIGHT, SUNLIGHT STRIKING INSTRUMENT PANEL REFLECTS IN DRIVER'S EYES AS A BLINDING FLASH OR BAND OF LIGHT. I REPORTED THIS TO MANUFACTURER AS PART OF DISPUTE THAT INCLUDED OTHER DEFECTS (RATTLES AND SQUEAKS IN DASH AREA) AND WAS INFORMED THAT THEY WOULD REPOSITION INSTRUMENT PANEL PER TECHNICAL SERVICE BULLETIN B0014-0. THE REPAIR ATTEMPT FAILED TO CORRECT THE BLINDING GLARE OR THE OTHER DEFECTS. I RECENTLY ACCEPTED AN 2002 AVALON AS A RENTAL CAR AND WAS STUNNED TO FIND THAT THIS DANGEROUS CONDITION PERSISTS IN THE 2002 MODEL.*AK

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