NHTSA Complaint #755767 — 2000 PLYMOUTH NEON

I HAVE TAKEN THIS CAR TO CHARLIE THOMAS SERVICE DEPT. MULTIPLE TIMES FOR REPAIRS ON THIS THROTTLE BODY THAT STICKS OPEN AND ACCELERATES MY VEHICLE TO WHERE I HAVE TO SLAM ON THE BRAKES. THERE IS A RECALL FOR THE INJECTION SYSTEM THAT CAUSES THE THROTTLE BODY TO BECOME "CARBONED UP" BUT THE SERVICE DEPT WILL NOT HONOR THIS RECALL. I AM ALSO HAVING PROBLEMS WITH THE BRAKES AND THE SERVICE DEPT SAYS THIS IS NORMAL. THEY ARE MAKING A VERY LOUD SQUEALING NOISE WHEN I FIRST START DRIVING, YET THEY CHARGED ME TO REPAIR THE PROBLEM AND THEN TELL ME THAT IT IS NORMAL. WHO DO I CONTACT TO SEE ABOUT BEING REIMBURSED FOR THOSE CHARGES. I WOULD LIKE TO ALSO REPORT THAT MY CAR HAS A WATER LEAK THAT TOOK THEM ALMOST 2 1/2 WEEKS TO LOCATE AND IT HAS RUINED MY CARPET PADDING. WHO DO I REPORT THIS TO. THE LEAK WAS COMING FROM THE TRUNK. I WOULD LIKE TO REPORT THIS SERVICE DEPT TO THE CORRECT ORGANIZATION ABOUT THEIR SERVICE. I AM QUITE SURE IT IS NOT NORMAL TO HAVE MY ACCELERATOR STICK WHILE I AM DRIVING YET THAT IS WHAT THIS SERVICE DEPT IS SAYING IS NORMAL WHEN THE CAR IS COLD. WELL IT HAPPENS WHEN THE CAR HAS WARMED UP AND BEEN DRIVEN FOR AWHILE. THANK YOU FOR READING MY COMPLAINT AND PLEASE CONTACT ME VIA EMAIL, PHONE, OR MAIL.