NHTSA Complaint #755097 — 1992 MERCURY SABLE

WITH OUT NO WARNING I HEARD A LOUD NOISE AND NOTICED THAT MY TEMPERATURE GAUGE WAS GOING UP. I WAS ON A BUSY 3 LANE HIGHWAY AT QUITTING TIME TRYING TO GET OFF A EXIT TO THE NEAREST GAS STATION. I CAME TO AN INTERSECTION AND NOTICED THAT THERE WAS A TREMENDOUS AMOUNT OF SMOKE EVERYWHERE, SMOKING UP THE WHOLE INTERSECTION TO WHERE NO MOTORIST COULD PROCEED. I TURNED OFF THE CAR AND NOTICED THAT THERE WAS ANTI-FREEZE COMING OUT OF MY EXHAUST. I HAD THE CAR TAKEN TO MY MECHANIC AND WAS TOLD THAT I HAD A BLOWN HEAD GASKET. THE MECHANIC INFOMED ME THAT THIS YEAR OF CAR HAS HAD PROBLEMS WITH THE ENGINES AND THE HEAD GASKETS. I NOTICED THAT MY HEATER WAS NOT PUTTING OUT ANY HEAT AND MY CHECK ENGINE LIGHT WAS COMING ON. SO I DECIDED TO RESEARCH THIS MODEL AND SEE IF THERE WAS ANY WARRANTY OR RECALLS ON THIS TYPE OF THING AND TO MY SURPRISE THIS SEEMS TO BE AN ON GOING PROBLEM THAT FORD REFUSES TO DO ANYTHING ABOUT. I BOUGHT THIS CAR EXACTLY 1YR AGO THIS MONTH FROM A FORD DEALER AND I FEEL THAT THIS DEALER KNOWING THE PROBLEMS THAT THIS CAR HAS HAD SHOULD BE RESPONSIBLE FOR SELLING ME A LEMON. I'M A SINGLE MOTHER WITH THIS BEING MY ONLY CAR AND I AM LOOKING AT $1000.00 TO $1500.00 TO EITHER REPLACE THE MOTOR OR FIX IT. NOW DOES FORD THINK THAT I'M GOING TO BUY ANOTHER MOTOR AND TAKE THE CHANCE ON THE SAME PROBLEM HAPPENING AGAIN. I THINK THAT FORD NEEDS TO BE HELD RESPONSIBLE FOR THIS PROBLEM. IS IT GOING TO TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE THEY WILL DO SOMETHING. THIS HEAD GASKET BLOWS WITH NO WARNING AND CAUSED TREMENDOUS SMOKE WHICH BLOCKS OTHER MOTORISTS VIEW. THIS IS A DEFECT DUE TO FORD AND FORD SHOULD BE MADE TO PAY FOR THERE DEFECT NOT ME. I COULD SEE IF THIS WAS A ISOLATED ISSUE BUT IT IS NOT AND I'M SURE THAT THERE ARE MANY MORE PEOPLE THAT THIS HAS HAPPENED TO AND THEY HAVE NEVER BOTHERED TO REPORT IT. SOMEONE NEEDS TO STEP IN AND MAKE FORD RESPONSIBLE.*AK