NHTSA Complaint #733089 — 2000 MERCURY SABLE TIRES

Complaint Details

ODI Number	733089
Vehicle	2000 MERCURY SABLE
Component	TIRES
Date of Incident	September 20, 2000
Date Filed	October 13, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OR

Consumer Description

WE WERE ON A TRIP ON SEPTEMBER 20, 2000 ON A NORTHERN CALIFORNIA HIGHWAY TRAVELING ABOUT 58 MPH WHEN THE LEFT REAR TIRE BLEW OUT. THE CAR HAD ABOUT 1200 MILES ON IT AT THAT TIME. A TOW TRUCK ARRIVED AND THE OPERATOR CHANGED THE TIRE AND STATED THAT THE TIRE WAS UNREPAIRABLE DUE TO SIDEWALL FAILURE. WE DROVE TO THE LES SCHWAB TIRE DEALER IN BURNEY. CA. THEY AGREED THE TIRE WAS UNREPAIRABLE AND SOLD US A REPLACEMENT TIRE FOR $84. THE TIRE DEALER TOLD US TO GO BACK WHERE WE BOUGHT THE CAR TO GET REIMBURSED FOR THE COST OF THE NEW TIRE. THE LITHIA MOTORS SERVICE DEPARTMENT TOOK POSSESSION OF THE DEFECTIVE TIRE, ORDERED AND EVENTUALLY REPLACED IT WITH ONE OF THE SAME BRAND AND SIZE, AND STATED THEY WOULD REIMBURSE US FOR THE COST OF THE LES SCHWAB TIRE. I ASKED FOR ALL THE TIRES TO BE REPLACED SINCE I WAS AFRAID ANOTHER TIRE WOULD FAIL. THEY SAID THERE WERE NO RECALLS FOR THAT TIRE AND THEY WOULD NOT REPLACE ANY OTHER TIRES. *AK (DOT NUMBER: ACX8 TIRESIZE: R21560R16)

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