NHTSA Complaint #727109 — 1994 DODGE INTREPID

ONE MORNING WHILE SITTING IN MY CAR THE FRONT DRIVER SIDE SEAT-BACK BROKE. THE SEAT-BACK BEGAN TO SAG BACKWARDS ON THE RIGHT SIDE. I TOOK THE CAR TO THE DEALER AND THEY CONTACTED DAIMLER-CHRYSLER VIA THEIR COMPUTER SYSTEM. MY CAR WAS COVERED FOR A FREE REPAIR BECAUSE OTHER DODGE INTERPID OWNERS ARE HAVING A SIMILAR PROBLEM. THOUGH MY REPAIR OF MY MOTERIZED DRIVER SIDE SEAT IS FREE, I FEEL THAT THIS COULD BE A MAJOR SAFETY PROBLEM. MY CAR WAS NOT MOVING WHEN THE SEAT BACK BROKE. HAD I BEEN INVOLVED IN AN ACCIDENT OR STOPPING QUICKLY I MAY HAVE HAD A MAJOR PROBLEM. DAIMLER-CHRYSLER KNOWS ABOUT THE PROBLEM BECAUSE THEY ARE FIXING IT FOR FREE. I WAS TOLD THAT THIS WAS SEVERAL HUNDRED DOLLARS OF FREE REPAIRS PROVIDED BY DAIMLER-CHRYSLER. SOMEONE SHOULD LOOK INTO THE DRIVER SIDE SEAT BACK FAILURE PROBLEM IN DODGE INTREPIDS.*AK