NHTSA Complaint #715000 — 1995 JEEP CHEROKEE

ON THE EVENING OF 11-15-99, MY JEEP CHEROKEE SPORT WOULD NOT STAY STARTED, WE CHECK ALL THE FUSES WHICH WERE O.K., TILTED THE STEERING COLUMN UP AND DOWN, THE JEEP STARTED WHEN THE STEERING COLUMN IS IN THE DOWN TILT, I DO REMEMBER A LIGHT SMELL OF ELECTRICAL THE MORNING OF THE 15 OF NOVEMBER, SINCE THEN I HAD A FRIEND OF A FRIEND CONTACT SOMEONE OVER IN THE CHRYSLER CORPORATION TO HAVE THEM CONTACT ME. TODAY IS FRIDAY, 11-19-99 I HAVE NOT HEARD FROM ANY ONE OVER AT THE CHRYSLER CORPORATION. I CONTACTED THE FRIEND OF THE FRIEND OVER AT CHRYSLER THIS MORNING. HE FORWARDED MY CONCERNS ONTO SOMEONE ELSE. THIS MORNING 11-19-99 , THE VERY STRONG SMELL OF HOT ELECTRICAL WIRING WAS PRESENT IN THE INTERIOR OF MY JEEP WHEN I OPENED THE DOOR THIS MORNING (11-19-99), AFTER LETTING THE JEEP IDLE FOR 10 MINUTES, THE HEAT SOURCE/SMELL SEEMS TO BE COMING FROM THE LOWER PLASTIC STEERING COLUMN UNDER THE IGNITION SWITCH, VERY HOT TO TOUCH, AND PARTIALLY MELTED, I AM VERY, VERY CONCERNED FOR THE SAFETY OF MY FAMILY. I CONTACTED THE SERVICE DEPARTMENT AS TO WHERE I WILL BE TAKING MY JEEP FOR SERVICE CAN NOT GET ME IN UNTIL 11-23-99. PLEASE ADVISE ME AS TO WHAT I SHOULD DO. THANK YOU VERY MUCH. SUZIE PETERSON. *AK