NHTSA Complaint #710196 — 1994 MERCURY SABLE

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	710196
Vehicle	1994 MERCURY SABLE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 12, 1999
Date Filed	August 19, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

FORD ISSUED A NOTICE, NOT A RECALL AS I FEEL THEY SHOULD HAVE DONE, BECAUSE OF THE PREMATURE FAILURE OF THE HEAD GASKETS. THE FAILURE COULD HAVE RESULTED IN A SAFETY CONCERN FOR MY FAMILY IF THEY FAILED AT A TIME OR PLACE THAT WOULD HAVE BEEN DANGEROUS. IN THE NOTICE FORD SAID THEY WOULD PROVIDE COVERAGE NO CHARGE COVERAGE FOR 5 YEARS OR 60,000 MILES. NO MENTION WAS MADE ABOUT "WHICHEVER COMES FIRST." IT WAS A CLEAR STATEMENT OF 5 YEARS OR 60,000 MILES. I FEEL FORD IS TRYING TO TAKE THE EASY & CHEAP WAY OUT AND NOT ACTING IN A RESPONSIBLE MANNER AS A MANUFACTURER SHOULD.

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