NHTSA Complaint #707617 — 1989 MERCURY TRACER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	707617
Vehicle	1989 MERCURY TRACER
Component	UNKNOWN OR OTHER
Date of Incident	February 4, 1999
Date Filed	June 16, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I AM HAVING A VERY HARD TIME WITH THIS I CANNOT GET COMPLIANCE FROM THE MANUFACTURER ABOUT THIS PART OR WHAT I SHOULD DO OR WHO I SHOULD TALK TO. MY CAR HAS NOT BEEN WORKING SINCE THIS PART WENT AND CANNOT GET ANY HELP. IT HAS BEEN TOWED THREE TIMES AND NO ONE CAN SEEM TO HELP ME. I JUST TOW IT FROM PLACE TO PLACE AND THE PART WAS SUPPOSSED TO BE ORDERED IN FEBURARY AND I HAVENT RECEIVED NOTHING YET. IF I COULD JUST KNOW WHO TO TALK TO IT MIGHT HELP ME SOME. CARS SHOULD NOT BE MADE IF THE PARTS CANNOT BE FOUND FOR THEM. WHAT SHOULD I DO? PLEASE HELP ME I LOVE THAT CAR. I TRIED TO ORDER THIS PART AND IT WAS ON ORDER FROM FEBURARY TILL JUNE AND NOTHING FROM NO ONE. WHY IS THINGS BUILT IF THEY CANNOT BE FIXED? I REFUSE TO GIVE UP. JUST GIVE ME SOME NUMBERS IF YOU CANNOT HELP ME. THANK YOU FOR YOUR TIME AND PATIENCE. LISA MITCHELL. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK

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