NHTSA Complaint #11716407 — 2020 GMC SIERRA 1500

My 2020 GMC Sierra 1500 experienced a premature transmission failure consistent with GM’s known 8-speed transmission defect. My safety and the safety of others were put at risk if/when the transmission occurs a temporary lockup which can/will cause the vehicle to stall on the highway, and potentially create a minor/major automobile incident if vehicle stalls. The vehicle was taken to dealership Capital Chevrolet Montgomery, AL where dealership technician diagnosed/confirmed the issue along with pictures of internal transmission failed components as well as recommended resolution for fix. The vehicle has been inspected by my out-of-pocket expense extended warranty company Endurance Warranty Services sub-contracted repair claims adjuster. No warning lamps, vehicle messages, or other symptoms of the problem prior to the failure were noticeable; the vehicle had multiple diagnostic scans prior to original sale and after sale to present no issues or trouble scans. the first issue appeared or was noticeable 12/08/2025. GM has refused action by asserting warranty expiration despite widespread knowledge of this defect. The vehicle has been out of service since December 8, 2025.