NHTSA Complaint #11712112 — 2021 FORD F-250

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11712112
Vehicle	2021 FORD F-250
Component	STRUCTURE:BODY
Date of Incident	January 19, 2026
Date Filed	January 20, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The drivers side door latch does not allow the driver to exist the vehicle as the door lock on the drivers door has only worked intermittently. When the lock doesn’t unlock on the drivers door, I have to use the passenger or rear doors to enter and/or exit the vehicle. The drivers door won’t even allow me to manually unlock the door using the latch—when I grip the latch tight enough to grab the door lock pin it cannot even be pulled up manually, it’s as if it is being pulled back down with heavy force. This is a significant hazard in the event of an emergency as I cannot exit the vehicle. The truck only has -7,000 miles on it and is in like new condition. This began back in August of 2024, but then stopped for a while and returned intermittently, but now seems to be a regular occurrence. This need to be addressed by Ford ASAP.

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