NHTSA Complaint #11711164 — 2024 NISSAN ROGUE

The contact’s son owns a 2024 Nissan Rogue. While the contact’s son was driving approximately 65 - 70 MPH, the vehicle decelerated and was shaking with several unknown warning lights illuminated. The driver was able to coast to the side of the road, where the vehicle went into LIMP Mode. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine had fractured and had caused the failure, and that the engine needed to be replaced. The vehicle was repaired; however, approximately 9 days after the repair was completed, the failure reoccurred while driving at approximately 55 MPH. The vehicle was towed to the dealer again. The dealer diagnosed the vehicle with another fracture in the engine, causing engine failure. The dealer stated that the engine needed to be replaced again. The vehicle was repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the Better Business Bureau for assistance. The failure mileage was 23,500.