NHTSA Complaint #11710917 — 2012 TOYOTA TACOMA

The contact owns a 2012 Toyota Tacoma. The contact stated that while driving at 35-40 MPH, coming up on fog, the driver, attempting to slow down, traveled over a slush patch in the roadway, and an approaching vehicle was in view. She lost control of the vehicle, spun around, and went face-first into a ditch, and the vehicle flipped and rolled over onto the hood. There were no warning lights illuminated. The contact stated that she sustained a concussion, hematoma, and pain on the left side of her neck and head, and the next day, there was pain on the right side of her neck and shoulder. She was taken by ambulance to the hospital, where medical attention was provided. The side curtain on the driver's and passenger's sides deployed. The front airbags failed to deploy. The vehicle was towed to an independent auto center. There was no reported fire. A police report was filed. Previously, while turning around in a parking lot, the contact crashed into a cement barrier. The airbags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 240,000.