NHTSA Complaint #11710609 — 2016 TOYOTA TACOMA

The rear passenger door lock actuator on my 2016 Toyota Tacoma failed prematurely, causing the door to no longer lock or unlock properly. The failure required replacement of the entire actuator assembly at a Toyota dealership at a cost of $727.19. This failure occurred without abuse or unusual use and is not consistent with normal wear and tear. I am aware of numerous similar complaints and pending class action lawsuits involving door lock actuator failures across multiple Toyota models, indicating this is a known and recurring defect. A door that cannot reliably lock or unlock presents a safety and security concern, particularly for passengers and children, and increases the risk of unauthorized entry or inability to exit the vehicle in an emergency.