NHTSA Complaint #11710474 — 2025 NISSAN KICKS

The contact owns a 2025 Nissan Kicks. The contact stated that she had remotely started the vehicle, preparing to drive her children to school. The contact stated that one child had forgotten a school item inside the home. The contact exited the vehicle with the key fob and had left the vehicle turned on. The contact stated that the parking brake was not engaged. The contact stated that as she returned to the vehicle, she saw that the vehicle was rolling down the slight grade of the driveway by the tail end. The contact estimated the speed at approximately 10 MPH. The contact stated that her children were strapped into the rear passenger seats by the seat belts. The contact stated that the vehicle rolled across the road and into a neighbor's yard and crashed into a tree. The vehicle had damage to the passenger side bumper and the passenger side taillights. The bumper had a large dent, and the passenger side light assembly was shattered. The contact stated that the children were not injured. The contact had the vehicle towed to a local dealer. The dealer had not diagnosed the vehicle and had the vehicle taken to a collision repair center. The vehicle was not repaired due to parts being on back order. The contact researched online and related the failure to NHTSA Campaign Number: 24V969000 (Electrical System). The contact had discussed the recall with the dealer and the manufacturer and was advised that her VIN was not part of the recall selection. The failure mileage was approximately 50.