NHTSA Complaint #11709394 — 2025 BUICK ENCORE GX

The contact owns a 2025 Buick Encore GX. The contact stated that after refueling the vehicle, the gas pump nozzle was difficult to remove from the fuel filler neck when the vehicle was done refueling. The contact stated that there was one fueling station that he avoided due to the spring that was wrapped around the nozzle. The contact had taken the vehicle to a local dealer and was advised that the fuel inlet and port were functional and that there was no defect with the parts. The contact stated that the issue depended on the fueling nozzle. The manufacturer was not informed of the issue. The failure mileage was approximately 300.