NHTSA Complaint #11707912 — 2021 HONDA CIVIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11707912
Vehicle 2021 HONDA CIVIC
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My car has sticky steering when making turns and has a difficult time making micro adjustments. This appears to be the same issue that there is a recall for but my VIN is not recalled. This is a huge safety issue as the steering is more difficult to control on the highways, turning on and off ramps, driving straight, etc. I find myself having to pull the wheel back to center to straighten it out after a turn and when making adjustments on the highway, the wheel jerks back and forth. Honda has refused to fix the issue since I am 9k miles out of warranty. The dealer diagnosed my issue as an internal failure of Honda's part and wants to charge me $5400 to replace their faulty steering rack. They refuse to cover this because I am out of warranty even though this is a safety issue and is the result of their faulty part.

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