NHTSA Complaint #11705273 — 2025 HONDA ODYSSEY

My wife and I purchased a new 2025 Honda Odyssey Van as it currently has about 11,000 miles and we both have noticed a front end vibration/rattle/noise that can be heard and felt in the steering wheel at varying speeds in the front suspension which leads me to believe as an engineer there are issues with sway bar end links, bad strut mounts, or loose control arm bushings that are especially noticeable over any bumps. This issue could pose a serious safety issues in dealing with failed suspension or steering that could cause a potential wreck or loss of control of a vehicle and result in a product liability suit for all parties involved especially given suspension and steering are considered critical auto parts in nature. The problem has been reproduced with my making an appointment at Watermark Honda located at 3201 Park Ave, Paducah, KY 42001 on November 19th, 2025 with the Master Service Tech Caleb Buchanan and Service Advisor Harley Littrell both driving the vehicle and acknowledging the noise and vibration. I also have any recorded video while driving at 5-10 mph in the parking lot of Watermark Honda that was shared and viewed by Harley Littrell. The vehicle was inspected with some strut bolts and other front end component bolts being torqued down the same day with the issue not being resolved. Harley/Caleb noted that they were dealing with the same issue on another 2025 Honda Odyssey on the lot to be sold and they were trying to address issues. As of follow-up appointment on 12/11/25, Harley noted this van had several front end parts replaced and it still made noise with this van not being able to be sold to the public. I was advised by Harley to contact American Honda and to file this report. See uploaded video below.