NHTSA Complaint #11703981 — 2019 CHEVROLET TRAVERSE

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11703981
Vehicle 2019 CHEVROLET TRAVERSE
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 91,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The contact owns a 2019 Chevrolet Traverse. The contact stated that the vehicle was jerking forward while depressing the brake pedal. There was no warning light illuminated. Additionally, the contact stated that while depressing the brake pedal, the pedal depressed to the floorboard. The contact also stated that the "Service Stabili-trak" warning light was recently illuminated on the instrument panel. The dealer was notified of the failure, and the contact was informed that there were no recalls on the VIN. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The contact was informed that the warranty on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 91,000.

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