NHTSA Complaint #11700188 — 2018 GMC SIERRA 1500 POWER TRAIN

Complaint Details

ODI Number	11700188
Vehicle	2018 GMC SIERRA 1500
Component	POWER TRAIN
Date of Incident	November 18, 2025
Date Filed	November 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2018 GMC Sierra started having shuddering/jerking/jumping problems at around 60k miles. This problem occurs while driving on straight aways, going uphill and while in drive at a stop sign/light. When the gas is accelerated the truck then hesitates and jerks/jumps. We have taken it to the GMC dealership and paid for the diagnostics and were informed “the problem wasn’t severe enough”. The truck has only been serviced by GMC dealership. So after failed attempts with GMC service department we have taken it to a local small auto shop and they automatically said it was the Drive Train and needed to be taken to a transmission shop. We have been GM owners for decades and are so disappointed in the service received from them.

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