NHTSA Complaint #11699239 — 2022 JEEP WRANGLER

I own a 2022 Jeep Wrangler 4xe (VIN: XXX) subject to Recall 68C for the high-voltage battery. Jeep Customer Care advised me in writing not to charge the battery and not to park the vehicle inside or near structures, but could not define a safe distance or provide any specific measurable guidance. I live in a residential community where all parking is adjacent to homes, so these instructions are impossible to follow. FCA also stated they are unable to provide a loaner or alternative accommodation, even though their written guidance effectively removes the vehicle from normal home use. Additionally, FCA repeatedly instructed me to bring the vehicle to a dealership to determine if it is “unsafe to drive,” despite confirming that no remedy exists and that dealers have no diagnostic test or inspection procedure that can detect or reduce the risk of thermal runaway associated with this recall. The dealership cannot change the risk until a remedy is available. I am requesting NHTSA review FCA’s interim guidance for clarity and adequacy, as owners cannot comply with instructions that are vague, contradictory, and not operationally feasible in residential environments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)