NHTSA Complaint #11697919 — 2020 FORD EDGE

I had this car serviced at the Ford dealership where I purchased it shortly before the warrenty ran out just to catch anything before it was not covered. Car was running well when I took it in. Copy of Invoice provided. Shortly after this visit I began to notice these symptoms not extreme at first. After a short it became quite noticeable the shuddering acting like it did not shift smoothly, going up hill was very noticeable mostly at lower speeds. I made an appointment with my local Ford dealer to have this diagnosed . They did spark plug replacement and that didn't help. They then said the next thing would be the Torque converter! We currently are unable to drive this car out of our town, until it is fixed, We are unable to trust its reliability. We had to wait for parts for a month because so many people are having to have these replaced that these parts are always out of stock ! We are extremely disappointed in FORD we WERE quite happy with this car. They need to be held accountable for these repairs people all over the internet are reporting the same thing!