NHTSA Complaint #11697487 — 2021 LINCOLN AVIATOR

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11697487
Vehicle	2021 LINCOLN AVIATOR
Component	ELECTRICAL SYSTEM
Date of Incident	September 16, 2025
Date Filed	November 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The "auto" mode on my Sync screen on my 2021 Lincoln Aviator does not always automatically switch between day and night based on ambient light levels. This is a blinding experience at night when the screen doesn't switch to night mode and the brightness is intense. This blinding screen makes it hard to see outside when it is dark which could lead to an accident. My dealer says I have the most up to date version of Sync for my vehicle and there is no fix for this problem.

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