NHTSA Complaint #11696786 — 2016 TOYOTA TACOMA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11696786
Vehicle 2016 TOYOTA TACOMA
Component STRUCTURE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2016 Toyota Tacoma. The contact stated that while driving, there was a musty odor coming from the interior of the vehicle. The contact was unable to locate the source of the odor. The contact stated that on a separate occasion, while vacuuming the vehicle, the contact noticed that the carpet and floor mats from the rear passenger’s side were wet. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear quarter duct vents had fractured, and water was entering the interior of the vehicle. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 80,000.

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