NHTSA Complaint #11696462 — 2022 KIA SOUL

The contact owns a 2022 Kia Soul. The contact stated that the month that the vehicle was purchased, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was unable to coast to the side of the road. The ABS, traction control, Forward Collision Avoidance, and System Check warning lights were illuminated. The vehicle was towed to the dealer; however, no cause for the failure was found. The failure was progressively worsened. The contact stated that several unknown warning lights illuminate every seven miles of driving. The vehicle was taken back to the dealer; however, no cause for the failure was found. The failure was later diagnosed as a control area network failure. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the vehicle was parked at the residence, and afterwards, the system rebooted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 100. The VIN was not available.